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replit VS Zendesk

Compare replit VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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replit logo replit

Code, create, andlearn together. Use our free, collaborative, in-browser IDE to code in 50+ languages — without spending a second on setup.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • replit Landing page
    Landing page //
    2023-07-30
  • Zendesk Landing page
    Landing page //
    2024-05-06

replit features and specs

  • Ease of Use
    Replit offers an intuitive interface that makes it easy to start coding without needing to set up development environments. This can significantly lower the barrier to entry for beginners.
  • Collaborative Coding
    Replit facilitates real-time collaboration, allowing multiple users to work on the same codebase simultaneously, similar to tools like Google Docs.
  • Supports Multiple Languages
    Replit supports a wide range of programming languages including Python, JavaScript, C++, and many more. This makes it flexible for users with different needs.
  • Cloud-Based
    Being a cloud-based platform, Replit enables users to access their code from any device with an internet connection, eliminating the need for local storage.
  • Built-in Package Manager
    Replit comes with built-in package managers for various languages, making it easier to include third-party libraries and dependencies.
  • Educational Tools
    The platform offers various resources for educators, such as interactive coding environments and classroom management tools, making it ideal for academic settings.

Possible disadvantages of replit

  • Performance Limitations
    Being a cloud-based IDE, Replit may encounter performance issues for larger projects or those requiring intensive computational resources.
  • Limited Customization
    The environment may lack some customization options and advanced settings available in traditional, locally-installed IDEs.
  • Dependency on Internet
    Since it's cloud-based, an active internet connection is mandatory for coding, which can be a drawback in situations with unreliable internet access.
  • Privacy Concerns
    Hosting code on a third-party platform may raise privacy and security issues, especially for proprietary or sensitive projects.
  • Subscription Costs
    While Replit offers a free tier, advanced features, higher resource limits, and premium support come at a subscription cost, which may be a barrier for some users.
  • Limited Debugging Tools
    The platform's debugging tools may not be as robust as those available in more established, dedicated IDEs.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

replit videos

+ Add

Repl.it SciTech Talk | MIT Arab SciTech 2019

More videos:

  • Review - KaBooM! by Swag Bags
  • Review - Kaboom Mold And Mildew With Bleach Review
  • Review - First Step Coding intro to Repl.it
  • Review - Kaboom Review with the Game Boy Geek

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to replit and Zendesk)

replit

Zendesk

Programming
100 100%
Programming
0% 0
Customer Support
0 0%
Customer Support
100% 100
Text Editors
100 100%
Text Editors
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using replit and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare replit and Zendesk

replit Reviews

  1. Monkeyman666
    · sysadmin at dagul ·
    Nice web hosting for small website [non production]

    easy setup.

    🏁 Competitors: Heroku
  2. Guest
    very good for my kids
8 Best Replit Alternatives & Competitors in 2022 (Free & Paid) - Software Discover
Replit is a simple yet powerful online ide, editor, compiler, interpreter, and repl. Code, compile, run, and host in 50+ programming languages. The collaborative browser based ide – replit.
Source: www.softwarediscover.com
12 Best Online IDE and Code Editors to Develop Web Applications
Moreover, the moment you are ready with the code, it instantly goes live to the world. If you also want to learn about code, Replit has more than three million technologists, creatives, passionate programmers, and more. With real-time collaboration with your teams, your team will be more productive. Additionally, you can create applications, bots, etc., with the help of...
Source: geekflare.com
Best Online Code Editors For Web Developers
Replit allows users to write code and build apps and websites using a browser. The site also has various collaborative features, including capability for real-time, multiuser editing with a live chat feed.
Source: techarge.in

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, replit seems to be a lot more popular than Zendesk. While we know about 629 links to replit, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

replit mentions (629)

  • How to Use AI to Build Your Own Web App
    Replit takes a different approach by making actual coding more accessible through AI assistance. While not strictly a no-code tool, Replit's "Ghost Writer" AI feature has dramatically lowered the barrier to writing code. - Source: dev.to / 5 days ago
  • Ultimate Guide to Vibe Coding
    Replit has transformed from a collaborative coding platform into a powerful vibe coding environment with the addition of their AI Agent. The platform combines coding assistance with deployment capabilities, letting you not only build but also host your applications. - Source: dev.to / 5 days ago
  • Teaching Kids JavaScript: Making Websites Interactive! (Part 3 of Series)
    Pro Tip: Use Replit for instant JavaScript testing - no setup needed! Just type code and see results immediately. - Source: dev.to / 9 days ago
  • Comparing No-Code App Builders: Which Platform Is Ideal for Your App?
    Replit has evolved from being primarily a coding platform to offering powerful no-code and AI-assisted development features. It bridges the gap between traditional development and no-code solutions. - Source: dev.to / 10 days ago
  • What's Happening in Developer Tools? (OpenAI Just Bought Windsurf for $3B)
    There are other AI agents and text editors out there, including Replit, Zed, and many others, but if you say AI text editor at the moment, most people will think of Cursor/Windsurf/VSCode. - Source: dev.to / 11 days ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing replit and Zendesk, you can also consider the following products

VS Code - Build and debug modern web and cloud applications, by Microsoft

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sublime Text - Sublime Text is a sophisticated text editor for code, html and prose - any kind of text file. You'll love the slick user interface and extraordinary features. Fully customizable with macros, and syntax highlighting for most major languages.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Microsoft Visual Studio - Microsoft Visual Studio is an integrated development environment (IDE) from Microsoft.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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