Software Alternatives, Accelerators & Startups

Racket Lang VS Zendesk

Compare Racket Lang VS Zendesk and see what are their differences

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Racket Lang logo Racket Lang

Racket (formerly PLT Scheme) is a modern programming language in the Lisp/Scheme family, suitable...

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Racket Lang Landing page
    Landing page //
    2023-07-30

We recommend LibHunt Racket for discovery and comparisons of trending Racket projects.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Racket Lang features and specs

  • Metaprogramming
    Racket excels at metaprogramming, allowing developers to easily create domain-specific languages and macros to suit their specific needs. This makes it highly flexible and powerful for developing complex programs.
  • Rich Libraries
    Racket comes with a large standard library and an active package ecosystem, providing a vast array of tools and frameworks for different types of applications from web development to scientific computing.
  • Educational Use
    Racket is widely used in academic settings, particularly for teaching computer science and programming. It offers a pedagogic environment designed to help learners understand fundamental principles easily.
  • Interactive Development
    Racket's REPL (Read-Eval-Print Loop) allows for interactive development, making it easy to test and debug code snippets on the fly. This can speed up the development process and facilitate rapid prototyping.
  • Cross-Platform
    Racket is a cross-platform language and runs on various operating systems such as Windows, macOS, and Linux. This ensures that programs written in Racket can be easily shared and executed on different systems without modification.

Possible disadvantages of Racket Lang

  • Performance
    Racket is generally not as performant as lower-level languages like C or Rust. This can be a limitation for applications requiring high computational efficiency, such as real-time systems.
  • Smaller Community
    While Racket has a dedicated user base, its community is relatively small compared to languages like Python or JavaScript. This can make it more challenging to find resources, tutorials, or third-party libraries.
  • Steep Learning Curve
    Racket's unique features and advanced concepts such as continuations and macros may present a steep learning curve for beginners who are not already familiar with Lisp-like languages or functional programming paradigms.
  • Limited Industry Adoption
    Racket is not as widely adopted in the industry as some other languages, which can limit job opportunities and its overall presence in commercial software development.
  • Verbose Syntax
    Racket's syntax can be verbose and complex due to its Lisp heritage, which uses extensive parentheses. This can make the code harder to read and maintain, especially for those not accustomed to it.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of Racket Lang

Overall verdict

  • Racket Lang is a robust and flexible language that is particularly appreciated within academic circles and by those interested in functional programming. It has a strong community and is praised for its ability to facilitate rapid prototyping and language creation.

Why this product is good

  • Racket Lang is considered good because it is a versatile and functional programming language designed for creating a wide range of applications, from web development to scripting and research. It provides excellent support for functional programming paradigms, including features like first-class functions, powerful macro systems, and modules. The extensive set of libraries and its IDE, DrRacket, make it beginner-friendly and suitable for educational purposes.

Recommended for

    Racket Lang is recommended for programmers who are interested in learning functional programming, educators who wish to teach programming concepts, researchers working in computer science, and developers looking to create domain-specific languages or rapidly prototype solutions.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

Racket Lang videos

🏸 Top & Best Selling Badminton Rackets 2020 (review of Year 2019) 🏆

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Racket Lang and Zendesk)
Programming Language
100 100%
0% 0
Customer Support
0 0%
100% 100
OOP
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Racket Lang and Zendesk

Racket Lang Reviews

We have no reviews of Racket Lang yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Racket Lang seems to be a lot more popular than Zendesk. While we know about 95 links to Racket Lang, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Racket Lang mentions (95)

  • Cloudflare Topaz: formal verification to prevent conflicts in DNS configuration
    Racket! https://racket-lang.org/ “Whenever an engineer changes one of these programs, we run all the programs through our custom model checker (written in Racket + Rosette)”. - Source: Hacker News / 7 months ago
  • The Little Typer (2018)
    Friedman's books are all great. All of them. But they don't work for everybody. If you can be relaxed and think of the interaction as play, they're very good. If you're feeling more of a "serious business" mindset, it can be hard to get in the groove of his style. There are a lot of jokes about food and encouragement to take breaks. If you can get into the learning as play mindset, I'd strongly encourage taking... - Source: Hacker News / 9 months ago
  • Ask HN: What programming language should I learn?
    - pipe operator It compiles to either erlang or JavaScript, so I was able to jump right into building something fun with a new language. >I previously gave Clojure a try, that was a pretty good fit, but the JVM / ecosystem put me off. I felt similarly w/ leiningen (too much boilerplate) but was lisp-curious still so gave racket (https://racket-lang.org/) a try and appreciated the batteries included philosophy of... - Source: Hacker News / 10 months ago
  • Ask HN: Which language is easiest to get started with functional programming?
    Biased recommendation: Try racket https://racket-lang.org/ It's not pure functional, but the preferred style is to use mostly functional constructs. (But you can cheat when it get's too difficult or you need some extra speed.) (And you can download packages like Qi that enable a new language inside Racket that has more support for functional style.) (Most Schemes have a similar mostly-functional style, so you can... - Source: Hacker News / 11 months ago
  • Racket–the Language-Oriented Programming Language–version 8.12 is now available
    Racket—the Language-Oriented Programming Language—version 8.12 is now available from https://racket-lang.org See https://racket.discourse.group/t/racket-v8-12-is-now-available/2709 for the release announcement and highlights. Thank you to the many people who contributed to this release! Feedback Welcome. - Source: Hacker News / over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 3 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing Racket Lang and Zendesk, you can also consider the following products

Clojure - Clojure is a dynamic, general-purpose programming language, combining the approachability and interactive development of a scripting language with an efficient and robust infrastructure for multithreaded programming.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Python - Python is a clear and powerful object-oriented programming language, comparable to Perl, Ruby, Scheme, or Java.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Guile - Guile is the GNU Ubiquitous Intelligent Language for Extensions, the official extension language for the GNU operating system.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!