Software Alternatives & Startups

PureRef VS LiveChat

Compare PureRef VS LiveChat and see what are their differences

PureRef

The simple way to view and organize your multiple reference images.

PureRef Landing page
Rating
0 reviews
LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LiveChat Landing page
Rating
0 reviews
Pricing
Paid Free trial $20 / Monthly (1 agent)
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, PureRef should be more popular than LiveChat. It has been mentioned 4 times since March 2021.

social mentions
4 vs 2
Productivity popularity
100% vs 0%
alternatives listed
144 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

PureRef
LiveChat
Website pureref.com livechat.com
Pricing
Paid Free trial $20 / Monthly (1 agent) Official pricing
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android +8
Company Startup from Poland · 2002
Listed in

Features and specs

What each product offers, as listed by its team.

PureRef 6 features
LiveChat 5 features
  • User-Friendly Interface
    PureRef offers a simple and intuitive interface that makes it easy to organize and manage reference images. The minimalistic design allows users to focus on their work without unnecessary distractions.
  • Lightweight and Portable
    The software is lightweight and does not require installation, making it highly portable. Users can run PureRef from a USB drive or any location on their computer.
  • Flexible Canvas
    PureRef provides a flexible canvas that can be easily resized and adjusted to fit users’ needs. This allows for seamless scaling of images without quality loss and the ability to organize the workspace freely.
  • Cross-Platform Compatibility
    PureRef is available on Windows, macOS, and Linux, allowing users to maintain a consistent workflow across different operating systems.
  • Customizable Shortcuts
    Users can customize keyboard shortcuts to fit their workflow, which increases efficiency and speeds up navigation within the software.
  • Multiple Image Formats
    PureRef supports a wide range of image formats, ensuring compatibility with most reference images beyond basic formats like JPG and PNG.

Possible disadvantages

  • Limited Editing Tools
    While PureRef excels in organizing and displaying reference images, it lacks advanced editing tools, which means users need to rely on other software for image adjustments or annotations.
  • No Cloud Integration
    PureRef does not offer built-in cloud storage or syncing options, which could be inconvenient for users who work across multiple devices and want seamless access to their reference boards.
  • Learning Curve for Advanced Features
    While basic functionalities are easy to grasp, some advanced features and keyboard shortcuts may require time to learn and master, particularly for users new to PureRef.
  • Not Free for All Users
    Although PureRef offers a pay-what-you-want pricing model, users may face ethical dilemmas or budget constraints when deciding what to pay, especially if they plan to use it for professional purposes.
  • Occasional Performance Issues
    Some users report occasional lag or performance issues when handling extremely large collections of high-resolution images, which can disrupt workflow.
  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

Analysis

An editorial look at what each product does well and who it suits.

PureRef
LiveChat

No analysis of PureRef yet.

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

Videos

Walkthroughs and reviews on video.

PureRef 3 videos + Add
LiveChat 3 videos + Add

The Best Free Tool for Artists - PureRef

More videos

  • Tutorial - PureRef tutorial: a free, cross-platform virtual board for artists!
  • Review - PureRef Review

LiveChat Demo: All Features You Must Know in LiveChat!

More videos

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
PureRef
LiveChat
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using PureRef and LiveChat. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

PureRef no reviews yet
LiveChat no reviews yet

We have no reviews of PureRef yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

PureRef 4 mentions
LiveChat 2 mentions
  • how do u guys organize your visual inspiration/refs digitally?
    I mainly use offline means: organising all my files in a hierarchy of folders and using pureref (which I highly recommend) to make moodboards, and ofc an external hard drive to save backups. The only online means I use is google drive... Source: about 4 years ago
  • HELP! So I want to trace this Image(704x702) into a Pixel art (32 x 32 or 40 x 40) but when I resize it, it gets like this (2nd picture) and if I don't, then the pixels are too small, What do i do?
    If you just want the image to be a transparent overlay while you draw 'through the image'(with it being unchanged) you can use something like Pureref(pureref.com) to set the image as always on top + turn opacity down a bit. Source: about 4 years ago
  • Hide user name in menu bar.
    If you can’t get it to work inside of max, I thought of a free easy workaround you could try. I use the software pureref to manage and quickly access reference images. You could just resize an empty pureref window to cover your username.... Source: over 4 years ago

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  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: over 4 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly... Source: over 5 years ago

Alternatives to PureRef and LiveChat

When comparing PureRef and LiveChat, you can also consider the following products.