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PostgreSQL VS LiveChat

Compare PostgreSQL VS LiveChat and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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PostgreSQL logo PostgreSQL

PostgreSQL is a powerful, open source object-relational database system.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • PostgreSQL Landing page
    Landing page //
    2023-10-21
  • LiveChat Landing page
    Landing page //
    2023-06-16

PostgreSQL

Website
postgresql.org
Pricing URL
Official PostgreSQL Pricing
$ Details
Platforms
-
Release Date
-
Edit details

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

PostgreSQL features and specs

  • Open Source
    PostgreSQL is an open-source database management system, which means it is free to use, modify, and distribute. This reduces the cost of database management for individuals and organizations.
  • ACID Compliance
    PostgreSQL is fully ACID (Atomicity, Consistency, Isolation, Durability) compliant, ensuring reliable transactions and data integrity.
  • Extensible
    PostgreSQL is highly extensible, allowing users to add custom functions, data types, and operators. This enables tailored solutions to specific requirements.
  • Advanced SQL Features
    PostgreSQL supports advanced SQL features like full-text search, JSON and XML data types, and complex queries, providing powerful tools for database operations.
  • Community Support
    There is a strong and active community around PostgreSQL, offering extensive documentation, forums, and collaborative support, which aids troubleshooting and development.
  • Multiple Indexing Techniques
    PostgreSQL offers a variety of indexing techniques such as B-tree, GIN, GiST, and BRIN, allowing for optimized query performance on various data types.
  • Cross-Platform Availability
    PostgreSQL runs on all major operating systems (Windows, MacOS, Linux, Unix), giving flexibility in deployment and development environments.

Possible disadvantages of PostgreSQL

  • Complex Configuration
    Setting up and configuring PostgreSQL can be complex and time-consuming, especially for beginners, requiring a good understanding of its parameters and best practices.
  • Heavy Resource Consumption
    PostgreSQL can be resource-intensive, consuming significant CPU and memory compared to other database systems, which may affect performance on lower-end hardware.
  • Backup and Restore Process
    The backup and restore process in PostgreSQL is not as straightforward as in some other database systems, requiring more manual intervention and understanding of tools like pg_dump and pg_restore.
  • Replication Complexity
    While PostgreSQL supports replication, setting it up can be more complex than some other databases. Advanced configurations like multi-master replication can be particularly challenging.
  • Steeper Learning Curve
    Due to its advanced features and extensive capabilities, PostgreSQL can have a steeper learning curve, making it harder for new users to get started compared to simpler database systems.
  • Less Third-Party Tool Support
    PostgreSQL has less support from third-party tools compared to more widely adopted databases like MySQL, which can limit options for auxiliary functions like administration, monitoring, and development.

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

Analysis of PostgreSQL

Overall verdict

  • Yes, PostgreSQL is considered a high-quality and reliable database management system, suitable for a wide range of applications, from small-scale personal projects to large enterprise systems.

Why this product is good

  • PostgreSQL is known for its strong support of SQL standards and excellent documentation, making it reliable for complex database requirements.
  • It provides advanced features such as multi-version concurrency control (MVCC), point-in-time recovery, and support for advanced indexing techniques.
  • PostgreSQL offers robust performance optimization options, powerful extensions, and a highly customizable platform.
  • It has a strong open-source community, ensuring ongoing improvements and support.
  • PostgreSQL is compatible with popular development frameworks and languages, enhancing its versatility.

Recommended for

  • Organizations seeking a scalable and stable database solution with strong compliance with SQL standards.
  • Developers who need advanced features like custom data types and indexing capabilities.
  • Projects requiring robust transactional integrity and data consistency.
  • Businesses looking for a cost-effective open-source database solution with active community support.

Analysis of LiveChat

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

PostgreSQL videos

+ Add

Comparison of PostgreSQL and MongoDB

More videos:

  • Review - PostgreSQL Review
  • Review - MySQL vs PostgreSQL - Why you shouldn't use MySQL

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to PostgreSQL and LiveChat)

PostgreSQL

LiveChat

Databases
100 100%
Databases
0% 0
Customer Support
0 0%
Customer Support
100% 100
Relational Databases
100 100%
Relational Databases
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PostgreSQL and LiveChat

PostgreSQL Reviews

Data Warehouse Tools
Peliqan acts as a bridge, allowing you to e.g. effortlessly pull your PostgreSQL data into Google Sheets for easy access and analysis using its one-click connector. Additionally, Peliqan’s platform provides a user-friendly environment for data exploration, transformation with Magical SQL, and visualization capabilities, all without needing to switch between multiple tools.
Source: peliqan.io
Top 5 BigQuery Alternatives: A Challenge of Complexity
For over three decades, the open-source object-relational database system PostgreSQL has maintained its reputation as a top SQL server due to its features, performance, and reliability. (Heck, Redshift is even based on Postgres!) It's the go-to database solution for large corporations and organizations across a variety of industries from ecommerce to gaming to...
Source: blog.panoply.io
10 Best Database Management Software Of 2022 [+ Examples]
Applications Manager offers out-of-the-box health and performance monitoring for 20 popular databases including RDBMS, NoSQL, in-memory, distributed, and big data stores. It supports both commercial databases such as Oracle, Microsoft SQL, IBM DB2, and MongoDB as well as open source ones like MySQL and PostgreSQL.
Source: theqalead.com
ClickHouse vs TimescaleDB
Recently, TimescaleDB published a blog comparing ClickHouse & TimescaleDB using timescale/tsbs, a timeseries benchmarking framework. I have some experience with PostgreSQL and ClickHouse but never got the chance to play with TimescaleDB. Some of the claims about TimescaleDB made in their post are very bold, that made me even more curious. I thought it’d be a great...
Source: pradeepchhetri.xyz
9 Best MongoDB alternatives in 2019
PostgreSQL is a widely popular open source database management system. It provides support for both SQL for relational and JSON for non-relational queries.
Source: www.guru99.com

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, PostgreSQL should be more popular than LiveChat. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PostgreSQL mentions (16)

  • Convert insert mutation to upsert
    In this quick post, we’ll walk through implementing an Upsert operation in Hasura using PostgreSQL and GraphQL. - Source: dev.to / 9 months ago
  • Perfect Elixir: Environment Setup
    I’m on MacOS and erlang.org, elixir-lang.org, and postgresql.org all suggest installation via Homebrew, which is a very popular package manager for MacOS. - Source: dev.to / about 1 year ago
  • Rust & MySQL: connect, execute SQL statements and stored procs using crate sqlx.
    According to the documentation, crate sqlx is implemented in Rust, and it's database agnostic: it supports PostgreSQL, MySQL, SQLite, and MSSQL. - Source: dev.to / almost 2 years ago
  • Really tired. Is PostgreSQL even runnable in Windows 10? pgAdmin4 stucks at Loading whatever I try.
    Solution is just downloading and installilng pgAdmin from official pgAdmin homepage version, not the one that is included in the postgresql.org package. Source: almost 2 years ago
  • Why SQL is right for Infrastructure Management
    SQL immediately stands out here because it was designed for making relational algebra, the other side of the Entity-Relationship model, accessible. There are likely more people who know SQL than any programming language (for IaC) or data format you could choose to represent your cloud infrastructure. Many non-programmers know it, as well, such as data scientists, business analysts, accountants, etc, and there is... - Source: dev.to / about 2 years ago
View more

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 3 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 4 years ago

What are some alternatives?

When comparing PostgreSQL and LiveChat, you can also consider the following products

MySQL - The world's most popular open source database

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Microsoft SQL - Microsoft SQL is a best in class relational database management software that facilitates the database server to provide you a primary function to store and retrieve data.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

SQLite - SQLite Home Page

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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