Software Alternatives, Accelerators & Startups

Planhat VS Custify

Compare Planhat VS Custify and see what are their differences

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!

Custify logo Custify

Customer Success Software designed for B2B SaaS businesses.
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

  • Custify Landing page
    Landing page //
    2023-09-09

Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.

Custify

$ Details
paid $899.0 / Monthly (Up to 3 seats / users)
Platforms
-
Release Date
-

Planhat features and specs

No features have been listed yet.

Custify features and specs

  • Customer 360: Yes
  • Customer Health: Yes
  • Growth: Yes
  • Automation: Yes
  • Task & Alerts: Yes
  • Dashboards & Reports: Yes
  • Surveys: Yes

Planhat videos

Webinar: Customer Success Lifecycle Journey Maps | Planhat

Custify videos

No Custify videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Planhat and Custify)
Customer Success
73 73%
27% 27
Customer Experience Management
CRM
100 100%
0% 0
Help Desk
67 67%
33% 33

User comments

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What are some alternatives?

When comparing Planhat and Custify, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Totango - Totango is a Customer Success Software Platform

Gainsight - Customer Success for the New Enterprise

Churn Solution - Churn solution that turns your customers right around.

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.