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Totango VS Planhat

Compare Totango VS Planhat and see what are their differences

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Totango logo Totango

Totango is a Customer Success Software Platform

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!
  • Totango Landing page
    Landing page //
    2023-10-11

  www.totango.comSoftware by Totango

  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

Totango videos

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Planhat videos

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Webinar: Customer Success Lifecycle Journey Maps | Planhat

Category Popularity

0-100% (relative to Totango and Planhat)

Totango

Planhat

Help Desk
81 81%
Help Desk
19% 19
Customer Success
62 62%
Customer Success
38% 38
Customer Experience Management
0 0%
Customer Experience Management
100% 100
Customer Support
100 100%
Customer Support
0% 0

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What are some alternatives?

When comparing Totango and Planhat, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Gainsight - Customer Success for the New Enterprise

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

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