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Churnzero VS Custify

Compare Churnzero VS Custify and see what are their differences

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Churnzero logo Churnzero

ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Custify logo Custify

Customer Success Software designed for B2B SaaS businesses.
  • Churnzero Landing page
    Landing page //
    2019-01-29
  • Custify Landing page
    Landing page //
    2023-09-09

Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.

Churnzero features and specs

No features have been listed yet.

Custify features and specs

  • Customer 360: Yes
  • Customer Health: Yes
  • Growth: Yes
  • Automation: Yes
  • Task & Alerts: Yes
  • Dashboards & Reports: Yes
  • Surveys: Yes

Churnzero videos

+ Add

A Day in the Life of a CSM Using ChurnZero

More videos:

  • Review - Introduction to ChurnZero

Custify videos

No Custify videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Churnzero and Custify)

Churnzero

Custify

Customer Success
82 82%
Customer Success
18% 18
Help Desk
86 86%
Help Desk
14% 14
Customer Experience Management
80 80%
Customer Experience Management
20% 20
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using Churnzero and Custify. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Churnzero seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Churnzero mentions (1)

  • CRM for Small IT Business
    I noticed that Zoho, just like many other CRM solutions tend to focus on sales alone, and doesn't fit a subscription model very well. So once you have a bunch of deals in the pipeline, you'll want to close them as 'won'; However, if you have customers on subscriptions with expiration dates, renewals, etc. One way to manage that is to pair zoho or hubspot with an application that supports existing customers,... Source: about 2 years ago

Custify mentions (0)

We have not tracked any mentions of Custify yet. Tracking of Custify recommendations started around Mar 2021.

What are some alternatives?

When comparing Churnzero and Custify, you can also consider the following products

Gainsight - Customer Success for the New Enterprise

Totango - Totango is a Customer Success Software Platform

Churn Solution - Churn solution that turns your customers right around.

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

Planhat - Customer success has changed. Meet the modern Customer Platform!

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