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Vitally VS Planhat

Compare Vitally VS Planhat and see what are their differences

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Vitally logo Vitally

Analytics and insights to drive B2B startup success 🚀

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!
  • Vitally Landing page
    Landing page //
    2023-02-21

Vitally provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.

  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

Vitally videos

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Planhat videos

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Webinar: Customer Success Lifecycle Journey Maps | Planhat

Category Popularity

0-100% (relative to Vitally and Planhat)

Vitally

Planhat

Customer Success
41 41%
Customer Success
59% 59
Data Dashboard
100 100%
Data Dashboard
0% 0
Customer Experience Management
0 0%
Customer Experience Management
100% 100
Task Management
43 43%
Task Management
57% 57

User comments

Share your experience with using Vitally and Planhat. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Vitally seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vitally mentions (2)

  • Thanks AI!
    Churnzero.com - + Side uses ChatGPT for automated replies - Side still rule-based Churned.io + Uses AI for predictive modelling for CLV's - Side young company but prob flexible Vitally.io + Very mature tool -side very expensive. Source: 10 months ago
  • What CRM and Sales tool do you use?
    - vitally.io for customers (CRM/tasks/notes). Source: about 2 years ago

Planhat mentions (0)

We have not tracked any mentions of Planhat yet. Tracking of Planhat recommendations started around Mar 2021.

What are some alternatives?

When comparing Vitally and Planhat, you can also consider the following products

Gainsight - Customer Success for the New Enterprise

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

AppFollow - AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.

Totango - Totango is a Customer Success Software Platform

Woopra - Track your customers' web and mobile activity, forms, emails, support tickets and more, all in one place with customer analytics. Analyze and take action.

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

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