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Churnzero VS Planhat

Compare Churnzero VS Planhat and see what are their differences

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Churnzero logo Churnzero

ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!
  • Churnzero Landing page
    Landing page //
    2019-01-29
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

Churnzero videos

+ Add

A Day in the Life of a CSM Using ChurnZero

More videos:

  • Review - Introduction to ChurnZero

Planhat videos

+ Add

Webinar: Customer Success Lifecycle Journey Maps | Planhat

Category Popularity

0-100% (relative to Churnzero and Planhat)

Churnzero

Planhat

Customer Success
68 68%
Customer Success
32% 32
Help Desk
70 70%
Help Desk
30% 30
Customer Experience Management
59 59%
Customer Experience Management
41% 41
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using Churnzero and Planhat. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Churnzero seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Churnzero mentions (1)

  • CRM for Small IT Business
    I noticed that Zoho, just like many other CRM solutions tend to focus on sales alone, and doesn't fit a subscription model very well. So once you have a bunch of deals in the pipeline, you'll want to close them as 'won'; However, if you have customers on subscriptions with expiration dates, renewals, etc. One way to manage that is to pair zoho or hubspot with an application that supports existing customers,... Source: about 2 years ago

Planhat mentions (0)

We have not tracked any mentions of Planhat yet. Tracking of Planhat recommendations started around Mar 2021.

What are some alternatives?

When comparing Churnzero and Planhat, you can also consider the following products

Gainsight - Customer Success for the New Enterprise

Totango - Totango is a Customer Success Software Platform

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

Churn Solution - Churn solution that turns your customers right around.

ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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