Software Alternatives & Startups
Register | Login

Pipedrive VS PoolCRM

Compare Pipedrive VS PoolCRM and see what are their differences

Pipedrive

Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Rating
5.0 · 3 reviews
Pricing
Paid Free trial $14 / Monthly (Essential package)
Alternatives Is it good?
PoolCRM

Pool service CRM that texts back missed calls, follows up quotes, and asks for reviews. Built by a former pool company owner.

Rating
0 reviews
Pricing
$397 / Monthly
Alternatives Is it good?
SuperOps
Modern PSA and RMM Software for MSP's and IT Teams sponsored

Which is more popular?

Based on our record, Pipedrive seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
CRM popularity
100% vs 0%
alternatives listed
240+ vs 8

Base details

Website, pricing, platforms and company facts side by side.

Pipedrive
PoolCRM
Website pipedrive.com thepoolcrm.com
Pricing
Paid Free trial $14 / Monthly (Essential package) Official pricing
$397 / Monthly Official pricing
Platforms
Android iOS Browser Web +1
—
Company Startup from the United States · 500 - 999 employees · 2011 —
Listed in
Sales Workflow Sales Sales Automation CRM +1
CRM Small Business CRM Small Business Tools Pool Service Management Software Reputation Management Task Management Automation Marketing Email Marketing SMS Marketing SaaS +8

About Pipedrive and PoolCRM

In their own words, as submitted to SaaSHub.

Pipedrive
PoolCRM

Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business. Sign up for a 14-day free trial.

Read more about Pipedrive

PoolCRM is a pool service CRM built by a former pool company owner. Route software like Skimmer and Pool Brain runs the day. PoolCRM handles the customer side: getting the lead, closing the quote, and keeping the account. What it does: - Missed call text back. When a call goes unanswered, the...

Read more about PoolCRM

Features and specs

What each product offers, as listed by its team.

Pipedrive 5 features
PoolCRM 7 features
  • User-Friendly Interface
    Pipedrive is known for its intuitive and easy-to-navigate interface, making it accessible for users without extensive technical skills.
  • Pipeline Management
    It offers robust pipeline management features that help users visualize their sales processes and track deal progress effortlessly.
  • Customization Options
    Pipedrive allows for extensive customization, enabling users to tailor the CRM to their specific needs, including custom fields and workflow automations.
  • Integration Capabilities
    It integrates with numerous third-party applications like Gmail, Outlook, and Zapier, enhancing its functionality and allowing for seamless data flow.
  • Mobile App
    Pipedrive provides a well-designed mobile app that allows users to manage their sales activities on the go, ensuring productivity from anywhere.

Possible disadvantages

  • Limited Advanced Features
    Compared to some other CRM systems, Pipedrive may lack certain advanced features such as in-depth reporting and analytics.
  • Costs for Additional Features
    While Pipedrive offers a basic suite of tools at a reasonable price, accessing advanced features may require purchasing higher-tier plans, which can add up.
  • Learning Curve for Customization
    Even though the interface is user-friendly, the extensive customization options can lead to a steep learning curve for new users.
  • Email Limitations
    The built-in email client has limitations in terms of email tracking and automation compared to specialized email marketing tools.
  • Limited Customer Support Hours
    Customer support availability is limited to specific hours, which might not be convenient for users in different time zones.
  • Missed call text back
    Caller gets a text from your own number within 10 seconds of a missed call
  • Quote follow-up automation
    Text and email on day 1, 3, 7, and 14, stops when the customer replies
  • Review automation
    One Google review request per completed job, with a feedback gate
  • Unified inbox
    Two-way texting, website chat, and Google Business Profile messages in one place
  • Lead pipeline
    New, Contacted, Quoted, Won, Lost, with follow-ups tied to each stage
  • Seasonal campaigns
    Opening, closing, and filter clean campaigns, plus 60-day win-back texts
  • Integrations
    Zapier and webhooks to Skimmer, Pool Brain, Jobber, and QuickBooks

Analysis

An editorial look at what each product does well and who it suits.

Pipedrive
PoolCRM

Overall verdict

  • Overall, Pipedrive is a well-regarded CRM solution especially praised for its ease of use and effectiveness in helping small to medium-sized businesses streamline their sales process.

Why this product is good

  • Pipedrive is often regarded as a good CRM tool because it provides a simple, user-friendly interface that helps sales teams manage leads, track communications, automate repetitive tasks, and analyze data to improve sales processes. It integrates well with other tools and offers customization options to fit various business needs.

Recommended for

    Pipedrive is recommended for small to medium-sized businesses (SMBs) and sales teams seeking a straightforward, affordable, and efficient tool to manage and improve their sales operations. Particularly, it suits teams that prioritize visual sales pipelines and require an easy learning curve.

No analysis of PoolCRM yet.

Videos

Walkthroughs and reviews on video.

Pipedrive 13 videos + Add
PoolCRM 0 videos + Add

Pipedrive Review - Sales CRM Tool

More videos

  • - Pipedrive Review: the Good the Bad and the Ugly
  • - What's new in 2019 - Pipedrive
  • - What is CRM? (Customer Relationship Management)
  • - Pipedrive CRM Review 2021
  • - Pipedrive is the Best CRM for More Sales
  • - Pipedrive CRM Review: Key Features, Pros And Cons, And Alternative Products
  • - Pipedrive Review, Pricing and Features

No PoolCRM videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Pipedrive
PoolCRM
100% 100%
CRM
0% 0%
0% 0%
Pool Service Management Software
100% 100%
100% 100%
Sales
0% 0%
0% 0%
SaaS
100% 100%

Questions & Answers

As answered by people managing Pipedrive and PoolCRM.

Who are some of the biggest customers of your product?

PoolCRM's answer:

Brilliant Pools, Arizona AZ Best Pool Service and Repair, Arizona Radiance Pools, Arizona

What makes your product unique?

PoolCRM's answer:

It's built for the part of a pool company that route software ignores. Skimmer and Pool Brain run the route. PoolCRM texts back the missed call, follows up the quote, and asks for the review, all from the company's own number, without anyone touching the phone. Setup is done by us, on your existing number, in three business days.

Why should a person choose your product over its competitors?

PoolCRM's answer:

General CRMs like Jobber or HubSpot make you build the automations yourself. Review tools like Podium only do one job. PoolCRM comes pre-built for how a pool route actually runs: missed call text back in 10 seconds, quote follow-up on day 1, 3, 7, and 14, one review request after each job. One flat price, no per-user fees, and it works alongside the route software you already have instead of replacing it.

How would you describe the primary audience of your product?

PoolCRM's answer:

Owner-operated pool service and cleaning companies with one to ten trucks, where the owner still answers the phone and loses jobs to voicemail. It also fits other route-based home service businesses that quote by phone, such as lawn care and pest control.

What's the story behind your product?

PoolCRM's answer:

The founder ran a pool service company in Arizona for five years, grew it to 300 accounts and 7 trucks, and sold it. The thing that grew it wasn't route software. It was answering every lead, following up every quote, and asking every customer for a review, and he was bad at all three because he was in a backyard. After the sale he built the system he wished he'd had in year one and started selling it to other pool companies.

Which are the primary technologies used for building your product?

PoolCRM's answer:

Cloud-based web and mobile app with carrier-grade SMS and voice, connected to Zapier and webhooks for Skimmer, Pool Brain, Jobber, and QuickBooks.

User comments

Share your experience with using Pipedrive and PoolCRM. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Pipedrive 5.0 · 3 reviews
PoolCRM no reviews yet
  • Leadey vs Pipedrive
    www.leadey.ai · Sep 2026

    Switching Move from Pipedrive in an afternoon. 015 minutes Export from Pipedrive Download your people and organisations from Pipedrive as CSV files. Nothing changes on their side. 0210 minutes Map your columns Leadey...

  • Pipedrive is sales focused and easy to use
    SaaSHub review
    · Sep 2025

    We adopted Pipedrive for our sales team because we were looking for a CRM that was sales focused and didn't come with all the other unnecessary features and complexity of other solutions. We have been very happy with...

  • Why We’re Building Mria CRM: The First Truly Native CRM for Jira
    mriacrm.com · May 2025

    Next, we tried going outside the Atlassian ecosystem – using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues....

View more

We have no reviews of PoolCRM yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Pipedrive 2 mentions
PoolCRM 0 mentions
  • Why doesn't Microsoft have a better CRM product...?
    I feel like Microsoft could offer a more robust CRM than what's present with 'Contacts' under Outlook, and pretty easily. Something like Pipedrive... I mean it could syncronize all the datapoints that local Microsoft programs already... Source: almost 4 years ago
  • Building Reach in Public
    Pipedrive → our CRM for tracking leads, tasks, conversations, and deals. We chose Pipedrive because it does a good job of providing an intuitive and relatively simple CRM while still having enough features to track our sales... Source: over 4 years ago

Tracking PoolCRM since Sep 2026.

Alternatives to Pipedrive and PoolCRM

When comparing Pipedrive and PoolCRM, you can also consider the following products.

Loading...