Software Alternatives & Startups

PoolCRM

Pool service CRM that texts back missed calls, follows up quotes, and asks for reviews. Built by a former pool company owner.

PoolCRM

PoolCRM Reviews and Details

This page is designed to help you find out whether PoolCRM is good and if it is the right choice for you.

Screenshots and images

  • Missed call back text //
    2026-09-29
  • Review requests //
    2026-09-29
  • Conversations //
    2026-09-29
  • Quote Follow Up //
    2026-09-29
  • Lead pipeline //
    2026-09-29

Features & Specs

  1. Missed call text back

    Caller gets a text from your own number within 10 seconds of a missed call

  2. Quote follow-up automation

    Text and email on day 1, 3, 7, and 14, stops when the customer replies

  3. Review automation

    One Google review request per completed job, with a feedback gate

  4. Unified inbox

    Two-way texting, website chat, and Google Business Profile messages in one place

  5. Lead pipeline

    New, Contacted, Quoted, Won, Lost, with follow-ups tied to each stage

  6. Seasonal campaigns

    Opening, closing, and filter clean campaigns, plus 60-day win-back texts

  7. Integrations

    Zapier and webhooks to Skimmer, Pool Brain, Jobber, and QuickBooks

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Questions & Answers

As answered by people managing PoolCRM.
  1. Who are some of the biggest customers of PoolCRM?

    Brilliant Pools, Arizona AZ Best Pool Service and Repair, Arizona Radiance Pools, Arizona

  2. What makes PoolCRM unique?

    It's built for the part of a pool company that route software ignores. Skimmer and Pool Brain run the route. PoolCRM texts back the missed call, follows up the quote, and asks for the review, all from the company's own number, without anyone touching the phone. Setup is done by us, on your existing number, in three business days.

  3. Why should a person choose PoolCRM over its competitors?

    General CRMs like Jobber or HubSpot make you build the automations yourself. Review tools like Podium only do one job. PoolCRM comes pre-built for how a pool route actually runs: missed call text back in 10 seconds, quote follow-up on day 1, 3, 7, and 14, one review request after each job. One flat price, no per-user fees, and it works alongside the route software you already have instead of replacing it.

  4. How would you describe the primary audience of PoolCRM?

    Owner-operated pool service and cleaning companies with one to ten trucks, where the owner still answers the phone and loses jobs to voicemail. It also fits other route-based home service businesses that quote by phone, such as lawn care and pest control.

  5. What's the story behind PoolCRM?

    The founder ran a pool service company in Arizona for five years, grew it to 300 accounts and 7 trucks, and sold it. The thing that grew it wasn't route software. It was answering every lead, following up every quote, and asking every customer for a review, and he was bad at all three because he was in a backyard. After the sale he built the system he wished he'd had in year one and started selling it to other pool companies.

  6. Which are the primary technologies used for building PoolCRM?

    Cloud-based web and mobile app with carrier-grade SMS and voice, connected to Zapier and webhooks for Skimmer, Pool Brain, Jobber, and QuickBooks.

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Is PoolCRM good? This is an informative page that will help you find out. Moreover, you can review and discuss PoolCRM here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.