PHPUnit
JUnit
WritePHPOnline.Com
Cucumber
PHPTester.net
RSpec
Paiza.io
OnlinePHPFunctions
Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
PHPUnit FreshdeskFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, PHPUnit should be more popular than Freshdesk. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use tools like Composer, Docker, and PHPUnit for efficiency. - Source: dev.to / 10 months ago
Laravel also has out-of-the-box testing tools like Pest and PHPUnit and functionalities to enable expressive testing. It also supports executing automated testing sessions that are more precise than manual ones. - Source: dev.to / over 1 year ago
The example is built over a Symfony environment and using the PHPUnit library, but the idea is valid for any language or framework. - Source: dev.to / almost 2 years ago
Okay, I am digressing; the focus here is PHPUnit for plugins. As with many of my other articles, my goal is to create a reference for myself to use when I need it in the future. - Source: dev.to / about 2 years ago
Today, I finished the first implementation of this environment, adding Pest and PHPUnit in v10.5, which is currently not supported by default with WP Env. - Source: dev.to / about 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
JUnit - JUnit is a simple framework to write repeatable tests.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
WritePHPOnline.Com - WritePHPOnline.Com is an online site that enables you to write code in PHP and view its output.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Cucumber - Cucumber is a BDD tool for specification of application features and user scenarios in plain text.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.