Mixcode.io
Intercom
YourGPT
LiveChat
Tolstoy
tawk.to
Crisp Chat
Portal.chat
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Kayako
Salesforce Service Cloud
Mixcode provides embeddable widgets that users can place on their websites, blogs, or social media pages etc. This allows them to seamlessly integrate interactive Video, Chat, and Help Center into their existing online presence.
Mixcode.io FreshdeskMixcode.io's answer
We're not content with just claiming a slice of the pie from our competitors; our ambition is to enlarge it and firmly establish our portion.
Mixcode.io's answer
Nodejs, vue3, CDN
Mixcode.io's answer
• Affordable pricing. 🔥 Free Live Chat & Help Center forever. • Unlimited project creation, also available for Unlimited domains. • Face-to-face video. • Customization options. • Improved customer service. • Easier setup and optimization. • Keeping history and analytics for all clients. • Providing notifications for incoming messages. • Generating different forms of requests for their clients.
Mixcode.io's answer
Our unique blend of value begins with our competitively priced video widget. Moreover, our chat and help center come at no cost, devoid of any limitations. With seamless widget setup and dedicated support, our platform ensures a hassle-free experience. Furthermore, our customizable widget empowers you to tailor it precisely to your specifications, delivering optimal functionality.
Mixcode.io's answer
Mixcode can be used by anyone who wants to improve the user experience on their site and enhance conversion.
Mixcode.io's answer
Website builder with 14M users.
We’re using Mixcode for our customer success initiatives. So far the experience is great. The app is very easy to use and setup!
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: almost 3 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
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YourGPT - YourGPT is the complete AI-first platform for automating customer support, sales, and business operations.
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Tolstoy - Communicate with interactive videos