Software Alternatives & Reviews

MikroTik RouterOS VS Zendesk

Compare MikroTik RouterOS VS Zendesk and see what are their differences

MikroTik RouterOS logo MikroTik RouterOS

The main product of MikroTik is a Linux-based operating system known as MikroTik RouterOS.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • MikroTik RouterOS Landing page
    Landing page //
    2023-07-25
  • Zendesk Landing page
    Landing page //
    2022-03-08

MikroTik RouterOS videos

MikroTik RouterOS security review

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to MikroTik RouterOS and Zendesk)
Operating Systems
100 100%
0% 0
Customer Support
0 0%
100% 100
Perimeter Security And Firewalls
Help Desk
0 0%
100% 100

User comments

Share your experience with using MikroTik RouterOS and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare MikroTik RouterOS and Zendesk

MikroTik RouterOS Reviews

  1. many bugs that block connections

    since 2 years they didn't fix bugs that block the router from the internet


The Best Open Source Router OS Software for Large or Small Networks
MikroTik RouterOS is an open-source router OS software that is designed to provide a powerful, customizable, and secure networking experience. It is based on the Linux kernel and offers a range of features and capabilities that make it a popular choice among network enthusiasts, developers, and IT professionals. The open-source nature of MikroTik RouterOS means that users...
11 Best pfsense Alternatives To Secure Your Network
Before acquiring licensed software, MikroTik enables you to test the MikroTik RouterOS technology. This is referred to as Trial Mode by MikroTik, and it allows you to try the whole MikroTik RouterOS features and functionality set for up to 24 hours.
10 Best pfSense Alternatives and Similar Firewalls
RouterOS has a stateful firewall, which conducts stateful inspection and maintains track of the state of network connections traversing it. It also includes Source and Destination Network Address Translation, NAT assistance for common applications, and UPnP compatibility.
5 Router OS Turns Old PC Into High Performance Router And Enterprise Network Switch
RouterOS is the operating system of RouterBOARD. It can also be installed on a PC and will turn it into a router with all the necessary features – routing, firewall, bandwidth management, wireless access point, backhaul link, hotspot gateway, VPN server and more.
A Feast of Linux-Based Routers
Though the code is not open and it is more of a commercial offering, RouterOS from MikroTik is Linux-based. It installs onto and turns regular PCs into a enterprise-level router. It gives you all the necessary features, including routing, firewall, bandwidth management, wireless access point, backhaul link, hotspot gateway, VPN server, and more.

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, MikroTik RouterOS should be more popular than Zendesk. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MikroTik RouterOS mentions (23)

  • Ubiquiti showing other users' consoles
    Anyone using Mikrotik these days? Been Mikro-curious for awhile and always see them thrown around as a Unifi alternative. Yet to hear of any firsthand implementations though. [0] https://mikrotik.com/. - Source: Hacker News / 5 months ago
  • Free - Self-hosted - WebRTC - alternative to Zoom, Teams, Google Meet - Real time video calls, chat, screen sharing, file sharing, collaborative whiteboard, dashboard, rooms scheduler and more!
    I keep reading it as the networking hardware company Mikrotik. Source: about 1 year ago
  • hap ax2 or ax3
    The "Buy" link at the top of mikrotik.com - this is how most hardware vendors with a distribution network have their site set up. Source: over 1 year ago
  • Germany ups reliance on Huawei for 5G despite security fears
    Or Mikrotik from Latvia, for switching/routing: Https://mikrotik.com/. Source: over 1 year ago
  • Management VLAN vs Native.
    There is way to get default to do whatewer you want (including preseted VLAN on some port): Get some config, which you'd like to use as default Login to mikrotik.com Use branding section to get packet, which can be installed on any RoS to change default config and some other things. Source: over 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing MikroTik RouterOS and Zendesk, you can also consider the following products

pfSense - pfSense is a free and open source firewall and router that also features unified threat management, load balancing, multi WAN, and more

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenWrt - OpenWrt is an open-source firmware based on Linux for wireless routers

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OPNsense - OPNsense® you next open source firewall. Free Download. High-end Security Made Easy™. Offers Intrusion Prevention, Captive Portal, Traffic Shaping and more.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!