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OPNsense VS Zendesk

Compare OPNsense VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OPNsense logo OPNsense

OPNsense® you next open source firewall. Free Download. High-end Security Made Easy™. Offers Intrusion Prevention, Captive Portal, Traffic Shaping and more.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • OPNsense Landing page
    Landing page //
    2021-12-26
  • Zendesk Landing page
    Landing page //
    2024-05-06

OPNsense videos

+ Add

Introduction to OPNSense firewall the PFsense fork. Overview

More videos:

  • Review - pfSense vs OPNsense
  • Review - ✅ OPNsense Install - not what i was expecting!

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to OPNsense and Zendesk)

OPNsense

Zendesk

Operating Systems
100 100%
Operating Systems
0% 0
Customer Support
0 0%
Customer Support
100% 100
Perimeter Security And Firewalls
100 100%
Perimeter Security And Firewalls
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using OPNsense and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare OPNsense and Zendesk

OPNsense Reviews

Best pfSense Software Alternatives and Competitors
OPNsense is the best open-source and free firewall alternative to pfSense Software. OPNsense is a user-friendly, open-source, FreeBSD firewall and router. Most of the same capabilities are available in this fork of pfSense Software. It distinguishes itself from other firewalls by combining highly sophisticated features with an open-source system. First, the OPNsense firewall...
Source: www.zenarmor.com
The Best Open Source Router OS Software for Large or Small Networks
OPNsense is an open-source router OS software that is based on FreeBSD. It is designed to be used as a firewall, router, and VPN gateway, and it includes a range of advanced networking features. OPNsense is a fork of the pfSense project, and it is actively maintained by the OPNsense community.
Source: www.comparitech.com
Best free Linux router and firewall distributions of 2023
OPNsense makes the top of the list in 2023 because, for the last four years of maintaining this list, it has proved to be one of the most quickly developing operating systems on the market. It's an easy to use, mature system with a slick UI. OPNSense includes most, if not all, features found in expensive enterprise commercial firewalls. It has the quality of a commercial...
Source: teklager.se
11 Best pfsense Alternatives To Secure Your Network
By screening out unnecessary network traffic and malicious apps, firewall software protects networks and computers from attacks. For safeguarding your secure network from malware attacks and unauthorized access, OPNsenseis arguably top on our list of pfSense alternatives.
Source: technicalustad.com
Top 7 pfSense Alternatives
OPNSense is a rising star in the router software arena. It is powered by HardenedBSD, which is a security-oriented fork of FreeBSD. Its current development pace is rapid, and it’s packed with features. It also has one of the best user interfaces of all of these options. Like a lot of these options, its primary weakness is its Wi-Fi support. A lot of OPNSense users started...
Source: hometechhacker.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, OPNsense seems to be a lot more popular than Zendesk. While we know about 94 links to OPNsense, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OPNsense mentions (94)

  • How to bypass public IP and NAT
    Firmware's like Asuswrt-Merlin or OpenWRT can support dynamic-dns, or you can do like I do and run something like OPNsense in an x86 VM with a NIC passed through, or buy an inexpensive firewall appliance (up to 500mbps/1gbps/10gbps). Source: 5 months ago
  • Stop ISP from getting into my Router
    The easiest solution is to buy your own router, set it up, disable the router functionality on the Fritzbox 7590 and plug your router into it. It'll be cheaper and easier than a Cisco Firewall, but if you want to go the dedicated firewall route then I would recommenced OPNsense. Source: 6 months ago
  • OpenBSD Innovations
    BSDs may not have a significant presence on desktops, but they're well known in the networking world for their reliability. They also were the foundation used to build OSes for specific applications. OpnSense and XigmaNAS, for example, are two excellent FreeBSD based applications aimed at firewalling/security and NAS/services. https://opnsense.org/ https://xigmanas.com/xnaswp/. - Source: Hacker News / 10 months ago
  • Switches That You Actually Own
    For switches? OpenWrt supports a few models toward the lower end, and SONiC support a bunch at the higher-end datacenter ToR market, but none of these options are SME production-ready like Linux servers or OPNsense firewalls. Source: 11 months ago
  • Having to pay postage to ship back a DoA product sucks from a customer perspective
    That’s a stupid policy, and it looks like one of my UDMs is defective. I’m an idiot for not just buying good quality open boxes and putting https://opnsense.org/ on them. 🤦🏻‍♂️. Source: 12 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing OPNsense and Zendesk, you can also consider the following products

pfSense - pfSense is a free and open source firewall and router that also features unified threat management, load balancing, multi WAN, and more

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MikroTik RouterOS - The main product of MikroTik is a Linux-based operating system known as MikroTik RouterOS.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OpenWrt - OpenWrt is an open-source firmware based on Linux for wireless routers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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