Software Alternatives & Startups

Mailsmith VS Keeping

Compare Mailsmith VS Keeping and see what are their differences

Mailsmith

Mailsmith is powerful email client software for Macintosh users that are helping in editing, filtering, and searching to suit particular needs.

Rating
0 reviews
Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Email Management popularity
100% vs 0%
alternatives listed
21 vs 87

Base details

Website, pricing, platforms and company facts side by side.

Mailsmith
Keeping
Website mailsmith.org keeping.com
Pricing
Paid Free trial Official pricing
Company Startup from the United States · 1 - 9 employees · 2020
Listed in

About Mailsmith and Keeping

In their own words, as submitted to SaaSHub.

Mailsmith
Keeping

No description of Mailsmith yet.

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Features and specs

What each product offers, as listed by its team.

Mailsmith 5 features
Keeping 6 features
  • User-Friendly Interface
    Mailsmith offers a clean and easy-to-navigate interface, making it accessible for users who are not tech-savvy.
  • Privacy-Focused
    Mailsmith emphasizes user privacy by employing encryption and strict data protection policies.
  • Customizable
    The platform provides options for customization, allowing users to tailor the service to their preferences.
  • Robust Email Features
    Mailsmith includes advanced email management features like filters, labels, and powerful search capabilities.
  • Cross-Platform Compatibility
    Mailsmith is accessible on various devices and operating systems, ensuring flexibility in use.

Possible disadvantages

  • Limited Integrations
    Mailsmith lacks extensive third-party integrations, which can be a drawback for users wanting to connect with other tools.
  • Subscription Cost
    The service may be considered expensive compared to other email clients offering similar features for free or at lower costs.
  • Learning Curve
    Despite its user-friendly design, some users might find the advanced features require a learning curve.
  • Limited Storage
    Mailsmith's storage options may be restrictive for users with a high volume of emails or attachments.
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice

Videos

Walkthroughs and reviews on video.

Mailsmith 0 videos + Add
Keeping 2 videos + Add

No Mailsmith videos yet. You could help us improve this page by suggesting one.

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Mailsmith
Keeping
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing Mailsmith and Keeping.

How would you describe the primary audience of your product?

Keeping's answer:

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Mailsmith and Keeping. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Mailsmith no reviews yet
Keeping no reviews yet

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Alternatives to Mailsmith and Keeping

When comparing Mailsmith and Keeping, you can also consider the following products.