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LiveChat VS E-MAILiT

Compare LiveChat VS E-MAILiT and see what are their differences

LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LiveChat Landing page
Rating
0 reviews
Pricing
Paid Free trial $20 / Monthly (1 agent)
Alternatives Is it good?
E-MAILiT

Grow your website traffic, download, install, customize and make more money with our free share buttons and easy-to-use web publishing solutions for your website or blog.

E-MAILiT Landing page
Rating
0 reviews
Alternatives Is it good?
meetergo
GDPR-compliant meeting scheduling hosted in Germany. Booking pages, built-in video calls, lead routing, CRM and payments in one tool, with all data stored in Frankfurt and a data processing agreement (DPA/AVV) included. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, LiveChat seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 66

Base details

Website, pricing, platforms and company facts side by side.

LiveChat
E-MAILiT
Website livechat.com e-mailit.com
Pricing
Paid Free trial $20 / Monthly (1 agent) Official pricing
—
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android +8
—
Company Startup from Poland · 2002 —
Listed in
Live Chat Customer Support Customer Service CRM +1
Social Media Tools Social Media Marketing Digital Publishing Twitter Tools +1

Features and specs

What each product offers, as listed by its team.

LiveChat 5 features
E-MAILiT 5 features
  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.
  • Customizable
    E-MAILiT offers highly customizable sharing buttons that can be tailored to match the design and aesthetic of any website.
  • Analytics
    Provides detailed sharing and content analytics, enabling users to track the performance and reach of their shared content.
  • Ad Revenue
    Offers an option to integrate ads within the sharing widget, allowing users to monetize their social shares.
  • Wide Platform Support
    Supports sharing across a variety of social media platforms, email, and even print, maximizing the reach of the shared content.
  • Easy Integration
    Simple to implement on websites with straightforward integration methods, including support for popular CMS platforms.

Possible disadvantages

  • Pricing
    While it offers a free tier, some of the advanced features and analytics options are only available in the premium plans, which may be costly for small websites.
  • Ad Intrusiveness
    The ads integrated into the sharing widget may be viewed as intrusive by some users, potentially detracting from the user experience.
  • Limited Customization in Free Plan
    Some customization options are limited or locked behind the premium plans, restricting users on the free tier.
  • Dependence on Third-Party Service
    Reliance on a third-party service can introduce risks such as service downtime or changes in pricing and terms of service.
  • Loading Time
    Adding external scripts from E-MAILiT can potentially increase the loading time of a website, affecting performance.

Analysis

An editorial look at what each product does well and who it suits.

LiveChat
E-MAILiT

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

Overall verdict

  • E-MAILiT can be considered a good tool for those who need a reliable solution for adding social sharing capabilities to their websites. Its wide range of features and customization options make it suitable for many users. However, it's essential to evaluate if the specifics of the service align with your website needs and user demographics.

Why this product is good

  • E-MAILiT is a service that provides customizable social sharing tools for websites. It boasts features like analytics, monetization options, and a wide variety of social sharing button designs to enhance user engagement and sharing on platforms. Businesses and website owners look for these features to increase traffic and user interaction.

Recommended for

    Individuals or businesses looking for a customizable social sharing solution, website owners focused on increasing user engagement and site traffic, and those seeking additional analytics and monetization opportunities via social sharing tools.

Videos

Walkthroughs and reviews on video.

LiveChat 3 videos + Add
E-MAILiT 1 video + Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Meet E-MAILiT

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveChat
E-MAILiT
100% 100%
Customer Support
0% 0%
0% 0%
Social Media Tools
100% 100%
100% 100%
Live Chat
0% 0%
0% 0%
Digital Publishing
100% 100%

User comments

Share your experience with using LiveChat and E-MAILiT. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveChat no reviews yet
E-MAILiT no reviews yet

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We have no reviews of E-MAILiT yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

LiveChat 2 mentions
E-MAILiT 0 mentions
  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: over 4 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly... Source: over 5 years ago

Tracking E-MAILiT since Mar 2021.

Alternatives to LiveChat and E-MAILiT

When comparing LiveChat and E-MAILiT, you can also consider the following products.

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