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tawk.to VS E-MAILiT

Compare tawk.to VS E-MAILiT and see what are their differences

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

tawk.to Landing page
Rating
0 reviews
Alternatives Is it good?
E-MAILiT

Grow your website traffic, download, install, customize and make more money with our free share buttons and easy-to-use web publishing solutions for your website or blog.

E-MAILiT Landing page
Rating
0 reviews
Alternatives Is it good?
EcholoN
EcholoN is an Enterprise Application Framework and configurable software platform for ESM, ITSM, Service Desk, CMDB, Customer Service, Field Service Management and custom digital business processes. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to seems to be more popular. It has been mentioned 47 times since March 2021.

social mentions
47 vs 0
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 66

Base details

Website, pricing, platforms and company facts side by side.

tawk.to
E-MAILiT
Website tawk.to e-mailit.com
Company Startup from the United States —
Listed in
Customer Support Customer Service Help Desk Live Chat +1
Social Media Tools Social Media Marketing Digital Publishing Twitter Tools +1

Features and specs

What each product offers, as listed by its team.

tawk.to 6 features
E-MAILiT 5 features
  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.
  • Customizable
    E-MAILiT offers highly customizable sharing buttons that can be tailored to match the design and aesthetic of any website.
  • Analytics
    Provides detailed sharing and content analytics, enabling users to track the performance and reach of their shared content.
  • Ad Revenue
    Offers an option to integrate ads within the sharing widget, allowing users to monetize their social shares.
  • Wide Platform Support
    Supports sharing across a variety of social media platforms, email, and even print, maximizing the reach of the shared content.
  • Easy Integration
    Simple to implement on websites with straightforward integration methods, including support for popular CMS platforms.

Possible disadvantages

  • Pricing
    While it offers a free tier, some of the advanced features and analytics options are only available in the premium plans, which may be costly for small websites.
  • Ad Intrusiveness
    The ads integrated into the sharing widget may be viewed as intrusive by some users, potentially detracting from the user experience.
  • Limited Customization in Free Plan
    Some customization options are limited or locked behind the premium plans, restricting users on the free tier.
  • Dependence on Third-Party Service
    Reliance on a third-party service can introduce risks such as service downtime or changes in pricing and terms of service.
  • Loading Time
    Adding external scripts from E-MAILiT can potentially increase the loading time of a website, affecting performance.

Analysis

An editorial look at what each product does well and who it suits.

tawk.to
E-MAILiT

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Overall verdict

  • E-MAILiT can be considered a good tool for those who need a reliable solution for adding social sharing capabilities to their websites. Its wide range of features and customization options make it suitable for many users. However, it's essential to evaluate if the specifics of the service align with your website needs and user demographics.

Why this product is good

  • E-MAILiT is a service that provides customizable social sharing tools for websites. It boasts features like analytics, monetization options, and a wide variety of social sharing button designs to enhance user engagement and sharing on platforms. Businesses and website owners look for these features to increase traffic and user interaction.

Recommended for

    Individuals or businesses looking for a customizable social sharing solution, website owners focused on increasing user engagement and site traffic, and those seeking additional analytics and monetization opportunities via social sharing tools.

Videos

Walkthroughs and reviews on video.

tawk.to 3 videos + Add
E-MAILiT 1 video + Add

Tawk.to review — unbelievably rich live chat software for free

More videos

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Meet E-MAILiT

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
tawk.to
E-MAILiT
100% 100%
Customer Support
0% 0%
0% 0%
Social Media Tools
100% 100%
100% 100%
Live Chat
0% 0%
0% 0%
Digital Publishing
100% 100%

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

tawk.to no reviews yet
E-MAILiT no reviews yet

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We have no reviews of E-MAILiT yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

tawk.to 47 mentions
E-MAILiT 0 mentions
  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

View more

Tracking E-MAILiT since Mar 2021.

Alternatives to tawk.to and E-MAILiT

When comparing tawk.to and E-MAILiT, you can also consider the following products.

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