Software Alternatives & Startups

LiveChat VS Arc

Compare LiveChat VS Arc and see what are their differences

LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LiveChat Landing page
Rating
0 reviews
Pricing
Paid Free trial $20 / Monthly (1 agent)
Arc

This new web browser is going to kill Chrome

Arc Landing page
Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Arc seems to be a lot more popular than LiveChat. While we know about 77 links to Arc, we've tracked only 2 mentions of LiveChat.

social mentions
2 vs 77
Customer Support popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

LiveChat
Arc
Website livechat.com arc.net
Pricing
Paid Free trial $20 / Monthly (1 agent) Official pricing
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android +8
Company Startup from Poland · 2002
Listed in

Features and specs

What each product offers, as listed by its team.

LiveChat 5 features
Arc 5 features
  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.
  • Innovative Design
    Arc offers a sleek and modern interface that is different from traditional web browsers, prioritizing accessibility and user experience.
  • Enhanced Privacy
    The browser comes with strong privacy features, including tracker blocking and advanced security settings to protect users' data and browsing habits.
  • Performance Optimization
    Arc is built on a performance-optimized engine that ensures fast browsing speeds and efficient resource management.
  • Customizability
    Users can personalize their browsing experience with a variety of themes, extensions, and settings that cater to individual preferences.
  • Cross-Platform Synchronization
    Arc supports the synchronization of tabs, bookmarks, and preferences across multiple devices, providing a seamless experience for users who switch between desktop and mobile.

Possible disadvantages

  • Limited Extension Support
    Compared to more established browsers, Arc has a smaller library of compatible extensions, which might limit functionality for some users.
  • Learning Curve
    The unique design and features of Arc may require users to spend some time learning how to navigate and utilize the browser effectively.
  • Compatibility Issues
    Some websites and web applications may not be fully compatible with Arc, potentially leading to rendering issues or functionality limitations.
  • Resource Intensive
    Despite its optimizations, Arc can be more resource-intensive compared to some other browsers, possibly impacting system performance on older or less powerful devices.
  • Maturity
    As a relatively new entrant in the browser market, Arc may lack the robustness and refinement that come with years of development and user feedback seen in more established browsers.

Analysis

An editorial look at what each product does well and who it suits.

LiveChat
Arc

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

Overall verdict

  • Arc is a solid and innovative web browser that has quickly gained positive traction among both casual users and professionals, particularly those looking for a feature-rich and privacy-focused browsing experience.

Why this product is good

  • Arc (arc.net) is considered a good choice by many users and tech reviewers because it offers modern features, a sleek and user-friendly design, and improved performance compared to some other browsers. Its focus on privacy, security, and customization, along with effective integration with various web services, makes it appealing to a broad audience. Regular updates and community feedback incorporation further enhance its reputation.

Recommended for

  • Users who prioritize privacy and security.
  • Individuals seeking a modern and customizable browser interface.
  • Professionals and tech-savvy users who value integration with web services.
  • People searching for an alternative to mainstream browsers with unique capabilities.

Videos

Walkthroughs and reviews on video.

LiveChat 3 videos + Add
Arc 3 videos + Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Arc Browser Review: 10 Reason Why YOU Should Switch!

More videos

  • Review - Intel Arc 2023 Revisit & Benchmarks: A770 & A750 GPU Updated Tests
  • Review - Please Buy Intel GPUs. - Arc A750 & A770 Review

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveChat
Arc
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using LiveChat and Arc. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveChat no reviews yet
Arc no reviews yet

View more

  • The 7 best web browsers in 2025
    zapier.com · Oct 2024

    Arc comes equipped with plenty more productivity-focused tools, too. Its built-in universal search function allows you to instantly jump to a tab or find and execute a shortcut. Plus, you can have up to four tabs in a...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

LiveChat 2 mentions
Arc 77 mentions
  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: over 4 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly... Source: over 5 years ago
  • Nook Browser
    Because both are trying to be response to the death of Browser Company's Arc. (https://arc.net). - Source: Hacker News / 9 months ago
  • I tried 6 next-gen browsers - here's what I found
    Arc was first recommended to me by a fellow dev. It felt like the browser I was looking for but never quite found. The Browser Company released this trendsetter in 2023, and among the frontend and tech community it quickly became the new... - Source: dev.to / 10 months ago
  • Arc vs. Dia: A Developer’s Take on Two Browsers from The Browser Company (Plus: How to Get Access to Both)
    Arc was first recommended to me by a fellow developer, and it immediately felt like the browser I’d always wanted but never quite found. I’m a sucker for clean interfaces, and as both a frontend developer and a designer, I notice the... - Source: dev.to / over 1 year ago

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Alternatives to LiveChat and Arc

When comparing LiveChat and Arc, you can also consider the following products.