Software Alternatives, Accelerators & Startups

LiveAgent VS Writesonic

Compare LiveAgent VS Writesonic and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Writesonic logo Writesonic

If you’ve ever been stuck for words or experienced writer’s block when it comes to coming up with copy, you know how frustrating it is.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Writesonic Landing page
    Landing page //
    2023-08-04

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Writesonic features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Writesonic videos

Write Better Marketing Copy, Effortlessly [Writesonic Review and Demo]

More videos:

  • Tutorial - Writesonic Review and Tutorial: AppSumo Lifetime Deal (AI Copywriting Tool)
  • Review - Writesonic Review - SAAS AI Copywriting Tool

Category Popularity

0-100% (relative to LiveAgent and Writesonic)
Customer Support
100 100%
0% 0
AI
0 0%
100% 100
Help Desk
100 100%
0% 0
AI Writing
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Writesonic.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Writesonic. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Writesonic

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Writesonic Reviews

Best Jasper AI Alternatives & Competitors in 2024 [Free/Paid]
Seamless Integration: Writesonic is compatible with popular CMS platforms like WordPress and Wix, as well as popular social media platforms like Facebook and LinkedIn. Whether you need to create blog posts, articles, product descriptions, or ad copies, Writesonic can help you generate engaging content in no time.
Source: addlly.ai
7 Best AI Copywriting Software Tools – w/ Free Options [2022]
Writesonic can help write over 20 different types of content, including copy for Facebook Ads and Amazon Product descriptions. Writesonic offers a free trial for new users that includes a handful of free credits to try their platform. This provider offers pay-as-you-go pricing in addition to monthly subscriptions which makes it great for casual writers.
13+ Jasper AI Alternatives & Competitors 2022 [Ranked]
Another Jasper AI alternative you can also check out would be Writesonic. And like the previous AI copywriting tools, it also allows you to generate copy; anything from articles to digital ad copy, website copy, e-commerce, sales pitches, and it’s very simple to use.
The 11 Best CopyAi Alternatives to Generate Content in 2022
Writesonic is an all-rounder tool that works especially well for agencies and diverse marketing teams.

Social recommendations and mentions

Based on our record, Writesonic seems to be more popular. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Writesonic mentions (31)

  • Ask HN: What's the Secret to Ranking on HN?
    If that's the criteria, then fair, but AIMD produces articles that are virtually indistinguishable from what an average copywriter would compose if you hired them. AIMD is very different from your typical article generators (like https://writesonic.com/, which good God I don't know why anyone would use, but they are doing good, so good for them) that is just spinning out... - Source: Hacker News / 5 months ago
  • Ask HN: Where to ask feedback on a landing page design?
    In principle, I agree with you. I spent a lot of time thinking about this subject and it boils down to: I can try to do this in such a way that creates the best possible outcome or I can wait for someone else to do it in such a way that makes it worse for everyone. Take something like https://writesonic.com/ as an example. It is backed by Y Combinator and claims to have 5M+... - Source: Hacker News / 7 months ago
  • AI marketing tools pros and cons: Jasper, WriteSonic, and Copyai
    Finally, I stopped at those three main list tools: WriteSonic, CopyAI, and Jasper. And two additional ones, which are Gocharlie and MarketOwl. Source: 9 months ago
  • AI as a Writer's aly? - by Ghanshyam Digital
    2. Writesonic Writesonic is another popular AI writing tool that can help you generate text for a variety of purposes, including blog posts, articles, product descriptions, and social media posts. Writesonic is a great tool for anyone who needs to create high-quality content quickly. Writesonic.com. Source: 11 months ago
  • 400+ Websites That I Use as a Web Designer/Freelancer - All Compiled and Categorized in One Place
    Writesonic - Haven't used this one myself either but I've heard some good things about it. But I'm no expert in this topic. I don't personally like using AI for writing (I mostly use it for formatting or researching etc.) (One of My Favorites). Source: 11 months ago
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What are some alternatives?

When comparing LiveAgent and Writesonic, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Copy.ai - We have created the world's most advanced artificial intelligence copywriter that enables you to create marketing copy in seconds!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jasper.ai - The Future of Writing Meet Jasper, your AI sidekick who creates amazing content fast!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Rytr - Rytr is an AI-powered writing tool that helps you create high-quality content, in just a few seconds, at a fraction of the cost!