Software Alternatives, Accelerators & Startups

Copy.ai VS LiveAgent

Compare Copy.ai VS LiveAgent and see what are their differences

Copy.ai logo Copy.ai

We have created the world's most advanced artificial intelligence copywriter that enables you to create marketing copy in seconds!

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Copy.ai Landing page
    Landing page //
    2023-09-19
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Copy.ai

Website
copy.ai
$ Details
paid Free Trial $35.0 / Monthly
Platforms
-
Release Date
-

Copy.ai features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Copy.ai videos

Is Copy.ai Really A Good Copywriting Tool? A Software Review + Facebook Ads Test

More videos:

  • Review - Write Converting Ad Copy In Seconds | Copy.ai Review

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Copy.ai and LiveAgent)
AI
100 100%
0% 0
Customer Support
0 0%
100% 100
AI Writing
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Copy.ai and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Copy.ai and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Copy.ai and LiveAgent

Copy.ai Reviews

  1. AI Writing assistant

    I've thoroughly examined Copy.ai and included it in OpenPedia. I think this tool is fantastic and very helpful. Copy.ai is my favorite AI Writing assistant. I like it.

    🏁 Competitors: jesper

Best Jasper AI Alternatives & Competitors in 2024 [Free/Paid]
Recognition of Content Intents: Copy.ai’s software recognizes different content intents, enabling it to adjust the writing style accordingly. Whether the goal is to inform, persuade, or entertain the audience, Copy.ai adapts and provides the appropriate tone and language for the specific intent.
Source: addlly.ai
Copy AI Tool Review 2023 (Free & Paid) Alternative
Introducing Copy AI, an AI-powered writing assistant that can help you make high-quality content for your business. Powered by OpenAI’s GPT-3 language model, which is one of the most advanced language models in the world. It has a wide range of templates and generates engaging content.
Source: openpedia.io
7 Best AI Copywriting Software Tools – w/ Free Options [2022]
Copy.ai is a great option for those who are unsure about AI copywriting tools since they offer a free 7-day trial (with no credit card required!). Using similar technology to Jasper (GPT-3), Copy.ai can help write everything from blog posts to sales copy and social media content. Copy.ai has a well-rounded content improver tool that helps refine your writing. Copy.ai’s paid...
13+ Jasper AI Alternatives & Competitors 2022 [Ranked]
I am an author, blogger, and full-time online entrepreneur based in the UK, focusing on e-commerce and affiliate marketing. Business Solution provides people with currently working marketing techniques that I personally use to build profitable online businesses, including SEO, traffic generation, affiliate marketing, and more.
The 11 Best CopyAi Alternatives to Generate Content in 2022
Copy.ai was first released in 2020 and its inception sparked a huge impact on the content industry. But Copy.ai has its limitations, and several viable alternatives have appeared which capitalize on one or more of Copy.ai’s shortcomings. Namely, there are alternatives that offer much more in the following areas where the original tool falls short:

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, Copy.ai seems to be more popular. It has been mentiond 105 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Copy.ai mentions (105)

  • 6 AI tools that feels illegal to know🤖
    Copy.ai is more than a tool; it's a wizard for email marketing. Say goodbye to writer's block; this AI crafts compelling email copy with a few simple inputs. Watch your email campaigns transform effortlessly. - Source: dev.to / 6 months ago
  • Auto-generate personalized emails
    I'm a software engineer and I am working on a simple tool that helps people send personalized marketing emails. The personalization part is super basic. You tell the tool what you want to sell (a product, a position you are hiring for, etc), and give your recipient's linkedin url. The tool will scan linkedin and write an email that caters to your audience's profile. You can also give it multiple linkedins to batch... Source: 10 months ago
  • 60+ No-Code Automation Tools To Spark Your Curiosity
    For example, some headings were obvious, such as “What Does No-Code Mean?”, and then unique headings such as “Imagine having the power of code… without the headaches.” copy.ai and Jasper.ai are about the same price, and while I prefer the content output of copy.ai, I just can’t justify spending $50/month on it. - Source: dev.to / 10 months ago
  • We are proud to announce the advent of the AI-Powered content creation tool of your dreams - introducing Quick Creator!
    You might be asking why you should use something fairly new like Quick Creator as opposed to more established products like Jasper or Copy.AI, right? That is because although we are still fairly new compared to them, our software engineers and founder are experienced in the realm of digital technology and marketing with over decades worth of experience, your store or company is in good hands. Not to mention, we... Source: 11 months ago
  • Looking for AI apps/Chrome Extensions/Software that help increase productivity. Specifically around Sales and Marketing. Anyone have some apps they really like and could share.
    We use our own R2D2 app. I know there are a lot out there like copy.ai and ChatGPT Writer. Which AI apps/Chrome Extensions/Software do you use that actually are improving your work and productivity? Source: 11 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Copy.ai and LiveAgent, you can also consider the following products

Jasper.ai - The Future of Writing Meet Jasper, your AI sidekick who creates amazing content fast!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Writesonic - If you’ve ever been stuck for words or experienced writer’s block when it comes to coming up with copy, you know how frustrating it is.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Rytr - Rytr is an AI-powered writing tool that helps you create high-quality content, in just a few seconds, at a fraction of the cost!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.