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Keeping VS EspoCRM

Compare Keeping VS EspoCRM and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
Promote on VibeVoted
Alternatives Is it good?
EspoCRM

EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.

Rating
5.0 · 3 reviews
Pricing
Open source Free Free trial
Promote on VibeVoted
Alternatives Is it good?
DaytaBrain
DaytaBrain is your AI strategy partner: it keeps strategy and execution connected, warns leaders when initiatives drift, recommends the next decision and learns from the results. The 20 to 60 hours per cycle spent on reports? Gone. sponsored

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
89 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Keeping
EspoCRM
Website keeping.com espocrm.com
Pricing
Paid Free trial Official pricing
Open source Free Free trial
Platforms —
REST API PHP JavaScript NGINX +1
Company Startup from the United States · 1 - 9 employees · 2020 Startup from Ukraine · 2014
Listed in
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8
CRM Open Source Sales Sales Workflow Marketing Customer Support Business Management +4

About Keeping and EspoCRM

In their own words, as submitted to SaaSHub.

Keeping
EspoCRM

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

EspoCRM is a web-based application designed with the needs of startups, small and mid-size companies in mind. The software offers a wide range of features for automating every aspect of your business - from simple management of customer interactions and monitoring of the deal progress to advanced...

Read more about EspoCRM

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
EspoCRM 8 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • Sales management
    Quotes, Sales Orders, Invoices
  • Marketing Automation
    Campaigns, Email Templates, Target Lists
  • Customer Support
    Customer Portals
  • Inventory Managment
    Products & Product Catalogs
  • Telephony
    Voip Integration, Voice Messages, Inbound & Outbound Calls
  • Team Collaboration
    Real-time Notifications, Stream, Shared Calendars
  • Reports & analytics
    Grid & List Reports, Revenue Forecasts
  • Data Synchronization
    Google Contacts & Calendar, Outlook Contacts & Calendar

Analysis

An editorial look at what each product does well and who it suits.

Keeping
EspoCRM

No analysis of Keeping yet.

Overall verdict

  • EspoCRM is a robust and versatile CRM solution that is well-suited for organizations looking for an open-source option with customizable features. It is generally positively reviewed for its ease of use and the value it provides at a competitive cost.

Why this product is good

  • EspoCRM is considered a good choice because it offers a user-friendly interface, a variety of features that cater to small and medium-sized businesses, and it is highly customizable. It allows businesses to manage their relationships and automate workflows effectively. Additionally, it is open-source, which provides flexibility in terms of development and integration with other tools and systems.

Recommended for

  • Small to medium-sized businesses
  • Organizations looking for an open-source CRM solution
  • Companies requiring a customizable CRM system
  • Businesses that need workflow automation and efficient relationship management
  • Teams looking for an easy-to-use interface with good community and support options

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
EspoCRM 3 videos + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Using EspoCRM

More videos

  • - EspoCRM - General Overview | CRM
  • - Workflow in EspoCRM | Powerful Automation in your Business

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
EspoCRM
100% 100%
Customer Support
0% 0%
0% 0%
CRM
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Sales
100% 100%

Questions & Answers

As answered by people managing Keeping and EspoCRM.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and EspoCRM. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
EspoCRM 5.0 · 3 reviews
  • Intuitive CRM for small teams
    SaaSHub review
    · Nov 2026

    We needed a system for our sales team of 5 managers, where they could log quotes, sales order deliveries, and customs paperwork. EspoCRM offers good tools for managing your sales process, we use Sales Pack to track...

  • Open-source solution that truly meets your needs
    SaaSHub review
    · Aug 2025

    We’ve been using EspoCRM for over a year already and so far it has met all of our needs. The ability to shape the system around our work processes has been the biggest advantage for us. We’ve customized fields,...

  • A convenient CRM platform for lead management and marketing
    SaaSHub review
    · Mar 2025

    We use EspoCRM to solve many tasks. In particular, the marketing department actively uses this platform for lead storage, contact management and email automation.

Alternatives to Keeping and EspoCRM

When comparing Keeping and EspoCRM, you can also consider the following products.

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