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Keeping VS Bitrix24

Compare Keeping VS Bitrix24 and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
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Alternatives Is it good?
Bitrix24

Boost your team's success with Bitrix24! Seamlessly collaborate, automate tasks, and manage projects in one powerful platform. Unleash productivity, streamline workflows, and achieve your goals with ease. Your all-in-one solution for business growth.

Rating
0 reviews
Pricing
Freemium Free trial $49 / Monthly (5 users / 24 GB )
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Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
89 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Keeping
Bitrix24
Website keeping.com bitrix24.com
Pricing
Paid Free trial Official pricing
Freemium Free trial $49 / Monthly (5 users / 24 GB ) Official pricing
Company Startup from the United States · 1 - 9 employees · 2020 Startup from the United States
Listed in
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8
Project Management Task Management Communication CRM CRM Platforms Work Collaboration Intranet Sales And Marketing +5

About Keeping and Bitrix24

In their own words, as submitted to SaaSHub.

Keeping
Bitrix24

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Bitrix24 is a versatile all-in-one SaaS platform designed to streamline business operations for teams of all sizes. With over 15 million users worldwide, it integrates a robust suite of tools, including CRM, project management, collaboration, and communication features, into a single, cloud-based...

Read more about Bitrix24

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
Bitrix24 5 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • Comprehensive Features
    Bitrix24 offers an extensive range of tools including project management, CRM, communication, and collaboration tools, making it a one-stop solution for business needs.
  • Free Plan
    Bitrix24 provides a free plan with a generous number of features and user limits, which is ideal for small businesses or startups on a budget.
  • Customizable
    The platform offers a high degree of customization, allowing businesses to tailor modules and interface layouts to fit their specific needs.
  • Integrated Communication Tools
    Includes built-in communication tools such as chats, video calls, and social intranet, enhancing team collaboration and reducing the need for third-party communication apps.
  • Cloud and On-Premise Options
    Bitrix24 can be deployed either as a cloud service or on-premise, providing flexibility based on business requirements and compliance needs.

Possible disadvantages

  • Complexity
    The extensive range of features can be overwhelming for new users, leading to a learning curve that may require time and training.
  • Interface Issues
    Some users report that the interface can be cluttered and less intuitive, which may hinder productivity until users become accustomed to it.
  • Performance
    There are occasional complaints about lag and slow performance, particularly when using feature-rich modules or during peak usage times.
  • Limited Customization in Free Plan
    While the free plan offers many features, advanced customization options and certain high-end functionalities are restricted to paid tiers.
  • Customer Support
    Customer support in the free version is limited, and some users have reported slow response times or difficulty in resolving complex issues.

Analysis

An editorial look at what each product does well and who it suits.

Keeping
Bitrix24

No analysis of Keeping yet.

Overall verdict

  • Bitrix24 is considered a good option for businesses seeking a multifunctional platform that combines CRM, project management, and team collaboration tools. It is highly versatile and offers both cloud-based and on-premise solutions, catering to various business needs. However, the platform's extensive range of features can be overwhelming for some users, and there may be a learning curve involved.

Why this product is good

  • Bitrix24 is a comprehensive business management platform that offers a wide range of tools such as CRM, project management, communication, and collaboration features. It is designed to cater to businesses of various sizes, providing a unified workspace to streamline operations and enhance productivity. The platform's versatility and affordability make it an appealing choice for companies looking to consolidate multiple business processes in one place.

Recommended for

  • Small to medium-sized businesses looking for an all-in-one business management solution.
  • Companies seeking robust CRM and project management features.
  • Teams interested in a centralized platform for communication and collaboration.
  • Businesses with remote or distributed teams that need efficient tools for managing tasks and sharing information.

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
Bitrix24 3 videos + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Bitrix24 Introduction New

More videos

  • - Bitrix24: CRM (Demo)
  • - Video Review for Bitrix24

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
Bitrix24
100% 100%
Customer Support
0% 0%
0% 0%
Project Management
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Task Management
100% 100%

Questions & Answers

As answered by people managing Keeping and Bitrix24.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and Bitrix24. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
Bitrix24 no reviews yet

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Alternatives to Keeping and Bitrix24

When comparing Keeping and Bitrix24, you can also consider the following products.

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