
HelpScout
Hiver
Freshdesk
Zendesk
Helpy.io
Front
Zoho Desk
Turns Google Workspace Into Your Team’s Help Desk
Which is more popular?
Based on our record, AppWrite seems to be more popular. It has been mentioned 178 times since March 2021.
Website, pricing, platforms and company facts side by side.
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| Website | keeping.com | appwrite.io |
| Pricing | ||
| Company | Startup from the United States · 1 - 9 employees · 2020 | Startup from Israel |
| Listed in |
In their own words, as submitted to SaaSHub.


Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...
No description of AppWrite yet.
What each product offers, as listed by its team.


An editorial look at what each product does well and who it suits.


No analysis of Keeping yet.
Overall verdict
Why this product is good
Recommended for
AppWrite is recommended for developers building applications who require a scalable backend solution without the overhead of managing infrastructure. It is particularly suited for developers who prefer open-source platforms and those who want to avoid vendor lock-in. AppWrite's features make it a good fit for startups, hobby projects, and even educational purposes where full control over the backend is desirable.
Walkthroughs and reviews on video.
DROP 2025 REVIEW | Keeping the Shot INTERESTING!
More videos
Appwrite quickstart tutorial
How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Keeping and AppWrite.
Keeping's answer
Small and medium sized businesses
Keeping's answer
Built in GCP (Google Cloud), with React, Elixir, and Phoenix.
Keeping's answer
Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.
Share your experience with using Keeping and AppWrite. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Are you a fan of Gmail? Or would you prefer to not have to log into a dedicated tool to answer support requests? If it’s the latter, then Keeping might be for you. Keeping works by turning Gmail into a fully featured...
Appwrite’s self-hosted nature gives you complete control over your data and infrastructure, great for those who are security-conscious. It also offers a comprehensive set of features, including user authentication,...
Appwrite is an open-source backend-as-a-service platform that provides a comprehensive set of tools and APIs to help developers build modern applications. It focuses on simplicity and developer experience.
Appwrite is a self-hosted BaaS platform giving you all the tools you need to build all sorts of application.
Recommendations tracked on public social media and blogs since March 2021.


Tracking Keeping since Mar 2021.
Initially, I was using the Supabase free tier, but I was hitting the limits, and my app was becoming stale. Then I switched to Appwrite. Both are totally different; one is SQL, while the latter one is NoSQL. Although use node-appwrite... - Source: dev.to / 9 months ago
Appwrite is an open-source platform that simplifies backend setup by providing authentication, databases, storage, functions, and hosting all in one place. - Source: dev.to / 12 months ago
I love Appwrite. My first hackathon was actually from Appwrite (using Appwrite) 2 years ago, and I've been using it ever since. - Source: dev.to / over 1 year ago
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Clerk.io, the artificial intelligence for e-commerce that knows your customers interests.
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