Software Alternatives, Accelerators & Startups

Hiver VS AppWrite

Compare Hiver VS AppWrite and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Hiver logo Hiver

The modern AI customer service platform

AppWrite logo AppWrite

Appwrite provides web and mobile developers with a set of easy-to-use and integrate REST APIs to manage their core backend needs.
  • Hiver Landing page
    Landing page //
    2025-11-06

Say hello to the customer service platform for the modern AI era. Make exceptional service feel effortless by letting AI agents handle the busywork.

  • AppWrite Landing page
    Landing page //
    2023-09-28

Hiver features and specs

  • Shared Inboxes
    Hiver allows teams to manage shared inboxes directly within Gmail, enabling collaborative email handling without the need for external software.
  • Email Delegation
    The platform enables users to assign emails to specific team members, streamlining the process of task delegation and ensuring accountability.
  • Notes and Tags
    It provides functionality for adding context to emails via notes and tags, facilitating better communication and organization within the team.
  • Email Templates
    Hiver offers customizable email templates to improve response times and maintain consistency across team communications.
  • Reports and Analytics
    The tool provides comprehensive reporting and analytics features, helping teams monitor performance and optimize their email operations.

Possible disadvantages of Hiver

  • Cost
    Hiver is a paid service, which might be a barrier for smaller teams or organizations with limited budgets.
  • Gmail Dependency
    The tool is heavily integrated with Gmail, which may limit its utility for organizations that use other email services.
  • Learning Curve
    New users might experience a learning curve as they become accustomed to Hiver's features and workflow.
  • Performance Issues
    Some users have reported occasional performance issues, such as lag or slowing down of Gmail when using Hiver.
  • Limited Mobile Functionality
    The mobile experience of Hiver is not as robust as its desktop counterpart, potentially affecting users who need to manage emails on the go.

AppWrite features and specs

  • Open Source
    AppWrite is an open-source platform, allowing developers to inspect, modify, and contribute to the code base, ensuring transparency and flexibility.
  • Self-Hosted
    Being self-hosted, AppWrite gives developers complete control over their data and server environment, enhancing security and customization options.
  • Comprehensive Backend
    AppWrite offers a wide range of backend services out-of-the-box, including authentication, database management, storage, and serverless functions, reducing the need for additional third-party services.
  • Multi-Language Support
    AppWrite supports various programming languages, which makes it versatile and developer-friendly, allowing the integration with different tech stacks.
  • Community and Documentation
    AppWrite has an active community and well-documented guides, tutorials, and API references, which are essential for learning and troubleshooting.

Possible disadvantages of AppWrite

  • Resource Intensive
    Being a self-hosted solution, AppWrite may require significant server resources for optimal performance, which can be costly.
  • Initial Setup Complexity
    The initial setup and configuration can be complex and time-consuming, particularly for those less experienced with server management.
  • Limited Third-Party Integrations
    As compared to some other backend-as-a-service (BaaS) platforms, AppWrite has fewer pre-built third-party integrations, which might limit its extensibility.
  • Newer and Evolving
    AppWrite is relatively new and still evolving, which can mean fewer features compared to more mature platforms and the potential for more bugs.
  • Maintenance Responsibility
    Since it is self-hosted, the responsibility for server maintenance, updates, and security falls solely on the user, which can be a drawback for smaller teams or solo developers.

Analysis of Hiver

Overall verdict

  • Hiver is considered a good option for teams looking to streamline their email management and enhance productivity without the hassle of switching between different platforms. Its direct integration with Gmail and robust set of features provide an efficient solution for teams that rely heavily on email communication.

Why this product is good

  • Hiver is a widely used tool that integrates directly with Gmail, helping teams manage shared inboxes, collaborate efficiently, and assign tasks seamlessly. It eliminates the need for external help desk software by providing features like email delegation, assignment, and tracking directly within Gmail. Additionally, its simple and intuitive interface requires minimal training, making it accessible for teams of all sizes.

Recommended for

    Hiver is recommended for customer support teams, sales teams, and any organization that wants to manage shared email accounts with greater efficiency. It is particularly beneficial for small to midsize businesses that are already using Google Workspace and want a tool that can easily integrate into their existing workflows.

Analysis of AppWrite

Overall verdict

  • AppWrite is a solid option for developers looking for an open-source backend solution with robust features. Its well-documented APIs and active community support make it a viable choice for both small projects and growing applications.

Why this product is good

  • AppWrite is considered a good choice, particularly for its comprehensive backend-as-a-service (BaaS) features that cater to web and mobile developers. It provides a suite of services such as user authentication, databases, file storage, and serverless functions, allowing developers to streamline their development process. Its open-source nature means developers have access to the full code base and the community-drive contributions, ensuring transparency and continuous improvements. AppWrite also emphasizes developer experience, offering easy integration with client-side SDKs and providing extensive documentation.

Recommended for

    AppWrite is recommended for developers building applications who require a scalable backend solution without the overhead of managing infrastructure. It is particularly suited for developers who prefer open-source platforms and those who want to avoid vendor lock-in. AppWrite's features make it a good fit for startups, hobby projects, and even educational purposes where full control over the backend is desirable.

Hiver videos

Paysage d'Hiver - Im Wald ALBUM REVIEW

More videos:

  • Review - Giorgio Armani - Vetiver Babylone/D'Hiver Review
  • Review - (4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review
  • Review - Hiver Review: The Best Email Management Tool for Small Businesses?
  • Tutorial - Hiver for Gmail Review & Tutorial: Best Help Desk Inbox
  • Review - Hiver Review: 7 Things You Need To Know Before Buying (Best AI-Powered Customer Service Platform)

AppWrite videos

No AppWrite videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Hiver and AppWrite)
Email Management
100 100%
0% 0
Developer Tools
0 0%
100% 100
Email Productivity
100 100%
0% 0
Backend As A Service
0 0%
100% 100

User comments

Share your experience with using Hiver and AppWrite. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Hiver and AppWrite

Hiver Reviews

9 Best Tidio Alternatives Compared
Hiver is a shared inbox solution designed for businesses using Gmail for customer communication. It integrates directly within Gmail and provides basic help desk features. This software also allows teams to manage customer inquiries through shared inboxes, track email conversations, and automate workflows. It helps businesses excel in their email interactions with customers...
Source: www.tidio.com

AppWrite Reviews

  1. Appwrite is awesome, free and open-source!

    I've use it instead of Firebase on a 15$ DigitalOcean droplet and saved around ~$150 a month. Managing my own infra does take some extra time, but definitely worth it. The APIs and SDK are also surprisingly much easier to consume than Firebase. Waiting for the cloud version.

    ๐Ÿ Competitors: Firebase
    ๐Ÿ‘ Pros:    Easy to use|Cost effective|Open-source|Great user experience|Super simple|Self hosted
    ๐Ÿ‘Ž Cons:    Self hosted

10 Top Firebase Alternatives to Ignite Your Development in 2024
Appwriteโ€™s self-hosted nature gives you complete control over your data and infrastructure, great for those who are security-conscious. It also offers a comprehensive set of features, including user authentication, database management, storage, cloud functions, and more. Itโ€™s like having your very own Firebase, but on your terms.
Source: genezio.com
Top 7 Firebase Alternatives for App Development in 2024
Appwrite is an open-source backend-as-a-service platform that provides a comprehensive set of tools and APIs to help developers build modern applications. It focuses on simplicity and developer experience.
Source: signoz.io
Best Serverless Backend Tools of 2023: Pros & Cons, Features & Code Examples
Appwrite is a self-hosted BaaS platform giving you all the tools you need to build all sorts of application.
Source: www.rowy.io
2023 Firebase Alternatives: Top 10 Open-Source & Free
Appwrite permits the development to benefit from its open-source version without paying anything. However, its official website also declares that it will share the pricing details for Appwrite Cloud soon.
12 Best Open-source Database Backend Server and Google Firebase Alternatives
Appwrite is a self-hosted backend server for building web, mobile and desktop apps. It supports multiple applications natively without hacks or workarounds.It features a dashboard for apps, database, user, functions and storage management, real-time analytics per project, live connections monitor, background tasks and webhooks.Appwrite also is suitable for creating Geo-data...
Source: medevel.com

Social recommendations and mentions

Based on our record, AppWrite seems to be a lot more popular than Hiver. While we know about 178 links to AppWrite, we've tracked only 5 mentions of Hiver. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hiver mentions (5)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: about 3 years ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: over 3 years ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: over 3 years ago
  • Reporting
    Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 3 years ago
  • Discovering the value of Mattermost Playbooks
    I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: almost 4 years ago

AppWrite mentions (178)

  • Creating a Chatbot that actually Stands Out! (vibe coded version)๐Ÿฆ–
    Initially, I was using the Supabase free tier, but I was hitting the limits, and my app was becoming stale. Then I switched to Appwrite. Both are totally different; one is SQL, while the latter one is NoSQL. Although use node-appwrite package to skip the manual schema add-ons. - Source: dev.to / 6 months ago
  • The future of coding: Cursor, AI, and the rise of backend automation with Appwrite
    Appwrite is an open-source platform that simplifies backend setup by providing authentication, databases, storage, functions, and hosting all in one place. - Source: dev.to / 9 months ago
  • How to Use Appwrite in Android Jetpack Compose
    I love Appwrite. My first hackathon was actually from Appwrite (using Appwrite) 2 years ago, and I've been using it ever since. - Source: dev.to / about 1 year ago
  • Ask HN: Who is hiring? (July 2025)
    Appwrite | Remote | Platform Engineers, AI, Interns | https://www.appwrite.careers Appwrite (https://appwrite.io) is an open-source backend platform that helps developers build secure web and mobile apps faster. Weโ€™re hiring engineers across multiple teams to improve infrastructure, expand developer tooling, and scale our platform. Open roles: โ€“ Platform Engineer. - Source: Hacker News / about 1 year ago
  • Build a React File Sharing App with Granular Access Controls (ReBAC)
    Appwrite is a backend-as-a-service platform that provides authentication, storage, and database. Appwrite is used for authentication and storage. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Hiver and AppWrite, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Supabase - An open source Firebase alternative

MailClark - The Slack bot for external communications

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Nylas Mail - The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.

Clerk - Clerk.io, the artificial intelligence for e-commerce that knows your customers interests.