Jelpy VS HelpScout

Compare Jelpy VS HelpScout and see what are their differences

Customer support made easy.

Help Scout is a simple, straightforward way to provide excellent support

Jelpy Landing Page

HelpScout Landing Page

Jelpy details

Categories	Customer Communic... Help Desk CRM Virtual Agent
Website	jelpy.io
Pricing URL	-
Details $	-
Platforms	-
Release Date	-

HelpScout details

Categories	Help Desk Customer Support Customer Service
Website	helpscout.com
Pricing URL	Official HelpScout Pricing
Details $	paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms	-
Release Date	-

HelpScout Pricing — HelpScout Pricing Screenshot

Category Popularity

0-100% (relative to Jelpy and HelpScout)

Jelpy

HelpScout

100

100%

Customer Communic...

0%

0

1

1%

99%

99

100

100%

0%

0

0

0%

Customer Support

100%

100

Reviews

These are some of the external sources and on-site user reviews we've used to compare Jelpy and HelpScout

Jelpy Reviews

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HelpScout Reviews

The Best Help Desk Software in 2020

HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....

Source: www.jitbit.com

Help Scout Alternative - Have you outgrown Help Scout?

With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.

Source: www.kayako.com

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions

Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.

Source: financesonline.com

8 Zendesk Alternatives to Rock Your Customer Service

Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.

Source: blog.capterra.com

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support

Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...

Source: zapier.com

What are some alternatives?

When comparing Jelpy and HelpScout, you can also consider the following products

Service - Customer service issues solved for you, on demand, for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

Forefront Support - On demand, elastic customer support as a service

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

Jelpy vs Service

Jelpy vs Freshdesk

Jelpy vs HiOperator

Jelpy vs ZenDesk

Jelpy vs Forefront Support

Jelpy vs LiveAgent

HelpScout vs Service

HelpScout vs Freshdesk

HelpScout vs HiOperator

HelpScout vs ZenDesk

HelpScout vs Forefront Support

HelpScout vs LiveAgent

User reviews

Share your experience with using Jelpy and HelpScout. For example, how are they different and which one is better?