Software Alternatives, Accelerators & Startups
Register | Login

Intercom VS XWiki

Compare Intercom VS XWiki and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

XWiki logo XWiki

A powerful Open Source collaborative platform enhancing collaboration and communication.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • XWiki Landing page
    Landing page //
    2022-01-21

Intercom

Website
intercom.com
Pricing URL
Official Intercom Pricing
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Ciaran Lee
Employees
500 - 999
Edit details

XWiki

Website
xwiki.org
Pricing URL
-
Release Date
-
Edit details

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

XWiki videos

+ Add

XWiki: a case study on managing corporate and community interests 14 years of Open Source in a Smal…

More videos:

  • Review - XWiki, a free, open source, self hosted Wiki that has all the features of Confluence at minimal cost
  • Review - From 0 to Intranet in 20 minutes with XWiki - Anca Luca

Category Popularity

0-100% (relative to Intercom and XWiki)

Intercom

XWiki

Customer Support
100 100%
Customer Support
0% 0
WiKi
0 0%
WiKi
100% 100
CRM
100 100%
CRM
0% 0
Note Taking
0 0%
Note Taking
100% 100

User comments

Share your experience with using Intercom and XWiki. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and XWiki

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com

XWiki Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
Developed in Java and licensed under LGPL, XWiki serves as a versatile platform for creating collaborative applications using the wiki paradigm. However, it is worth noting that its intricacy and the requirement for Java proficiency may pose certain challenges for less technically inclined users.
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
XWiki is a mindblowing open source wiki software. It is a Java-based enterprise wiki software. It has many professional features such as File Management, Blog, Comments & Notes, and many more. There are many templates and more than 600 plugins available for XWiki. It also has a WYSIWYG editor similar to BookStack.
Source: www.ubuntupit.com
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
XWiki is an open-source wiki engine for enterprise. It focuses on productivity, collaboration, and simplicity.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
XWiki is an advanced open-source wiki software used by small organizations as well as large firms to create first-generation and second-generation wikis. While the first generation wikis are majorly for content collaboration, the latter are for blogs, forums, and task management. With over 600 extensions, themes, and macros, XWiki helps you succeed in creating wonderful wikis.
Source: www.proprofskb.com
17 open source wiki engine/software
Xwiki is a fully-featured open Source Wiki engine and Content-Oriented Application Platform for the Enterprise. It’s also a second generation wiki software offering the ability to install and develop small applications inside wiki pages and it also offer both a generic platform for developing collaborative applications using the wiki paradigm and products developed on top of...
Source: gadgetxplore.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

XWiki mentions (0)

We have not tracked any mentions of XWiki yet. Tracking of XWiki recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and XWiki, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

Drift - A messaging app that helps you grow your business.

Confluence - Confluence is content collaboration software that changes how modern teams work

Loading...