Software Alternatives, Accelerators & Startups

Intercom VS Workday

Compare Intercom VS Workday and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Workday logo Workday

Workday is an on‑demand financial management and human capital management software solution.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Workday Landing page
    Landing page //
    2023-05-07

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Workday videos

Review of Workday HCM Software | Strengths and Weaknesses of Workday

More videos:

  • Review - Workday — An Independent HR Software Review
  • Review - Workday replaces your HR department

Category Popularity

0-100% (relative to Intercom and Workday)
Customer Support
100 100%
0% 0
HR
0 0%
100% 100
CRM
100 100%
0% 0
HR Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Workday

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Workday Reviews

The 10 BEST Employee Onboarding Software Options 2024
Workday HCM is a single, cloud-based solution for workforce planning, talent management, and employee experience, helping customers adapt and thrive in a changing world. Workday applications are built with artificial intelligence and machine learning at the core to help organizations around the world embrace the future of work. Workday is used by more than 10,000...
Source: usewhale.io
Top 17 Best Human Capital Management (HCM) Software Solutions
Workday offers enterprise-level software solutions for financial management, human resources, and planning.
Source: cllax.com
22 Best HR Management Software & Tools to Use in 2021
Taking advantage of modern technology, Workday is a cloud-based alternative to the classic ERP, in its simplicity and ease of use. Amongst other characteristics, users are also given absence monitoring, benefits management, as well as automatic reconciliation of bank statements.
Source: allthatsaas.com
5 BambooHR Alternatives to Test Drive Before You Buy
Companies that appreciate BambooHR’s modern user experience will be pleased with Workday’s clean interface. Workday is an innovative platform built for the modern workforce, and their technology aligns with current IT trends. Their beginning as an HCM platform provides human resources professionals with a system designed with the workforce and financials in mind, while their...

Social recommendations and mentions

Based on our record, Intercom should be more popular than Workday. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Workday mentions (4)

  • How do you apply for jobs and not waste your time?
    Dont apply if they use workday.com. Source: over 1 year ago
  • Workday tenant / community access
    There's a ton of great product information including recorded demos on workday.com. Source: over 2 years ago
  • Potential Career Change to Workday from CPA
    If you haven't already, check out workday.com to watch demos of the product. Lots out there to get a conceptual overview and understand the capabilities. Check out job opportunities at Workday, too. While consulting is a great career, there's also other options such as pre-sales and value management (example: helping put together value propositions for prospects wanting to justify Workday), business... Source: over 2 years ago
  • Experience Team Job Offer
    Hey I was recently extended an offer to join the experience team (training starts aug. 2) after 2 video interviews, having completed all tasks within workday.com, and passing Checkr's background check (came back Clear) but I have not received any further instructions on what to do next. Source: almost 3 years ago

What are some alternatives?

When comparing Intercom and Workday, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Paycom - Paycom is a Human Capital Management system that helps companies manage the complete employment life cycle, from recruitment to retirement.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Paylocity - Paylocity has revolutionized the industry and has quickly become the leading independent provider of online payroll services and HR solutions.

Drift - A messaging app that helps you grow your business.

ADP Workforce Now - ADP Workforce Now provides cloud-based software, expert support and predictive analytics for data-driven insights.