Software Alternatives & Reviews

Intercom VS Voiceflow

Compare Intercom VS Voiceflow and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Voiceflow logo Voiceflow

Build voice apps in your browser without coding
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Voiceflow Landing page
    Landing page //
    2023-07-27

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Voiceflow videos

Intro to Voiceflow - Ep. #3 | Uploading and testing on our Alexa device

More videos:

  • Review - Voiceflow Features | Real-time collaboration

Category Popularity

0-100% (relative to Intercom and Voiceflow)
Customer Support
100 100%
0% 0
Chatbots
0 0%
100% 100
CRM
96 96%
4% 4
Help Desk
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Voiceflow

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Voiceflow Reviews

21 Best No Code Tools You Need To Try
If you wish to have voice applications for your application, you need to try out Voiceflow. Voiceflow allows you to develop voice apps for Amazon Alexa and Google Assistant, which then makes them available to everyone.
Source: www.cenario.co
33+ Best No Code Tools you will love 😍
Here's why you should consider Voiceflow if you're wanting to build a voice app; - Good UX with the interface. If you've built chatbots before, you should pick this up quickly- Great YouTube channel of video tutorials to accelerate users' learning- Affordable pricing
25 No-Code Apps and Tools to help build your next Startup
Voice-activated tech is powering the IoT revolution. Siri and Alexa are some of the most popular tech to come out of the last decade. Voice apps for Google Assistant and Amazon’s Alexa are a huge and growing market. Voiceflow allows designers to build incredible applications for the Google Assistant and Amazon Alexa without ever needing to write a line of code. Their...
Source: www.ishir.com

Social recommendations and mentions

Based on our record, Intercom should be more popular than Voiceflow. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Voiceflow mentions (1)

  • DAN prompts don't work on Voiceflow.com
    Voiceflow.com is a site where you can tweak and build your own AI assistant with a visual interface that uses ChatGPT as the muscle. I've been trying to use it to experiment with the boundaries of ChatGPT's programming such as using DAN prompts like what /u/thechatgptkingha224 has created. I'd like to do it there because there's a lot of customizability in how it responds. However although there is often limited... Source: about 1 year ago

What are some alternatives?

When comparing Intercom and Voiceflow, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bubble.io - Building tech is slow and expensive. Bubble is the most powerful no-code platform for creating digital products.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jovo - 🗣 Build cross-platform apps for Alexa and Google Home

Drift - A messaging app that helps you grow your business.

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.