Software Alternatives, Accelerators & Startups

Intercom VS Tripadvisor

Compare Intercom VS Tripadvisor and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Tripadvisor logo Tripadvisor

The Tripadvisor mobile app is available for the Android and iOS platforms. It can be used to create reviews of hotels, restaurants, and to chat with other travelers on Tripadvisor forums.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Tripadvisor Landing page
    Landing page //
    2018-09-29

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Tripadvisor videos

Journey of a TripAdvisor Review

More videos:

  • Review - TripAdvisor Review - Online Travel Services
  • Review - TripAdvisor’s fake hotel reviews - Which?

Category Popularity

0-100% (relative to Intercom and Tripadvisor)
Customer Support
100 100%
0% 0
Travel
0 0%
100% 100
CRM
100 100%
0% 0
Vacation Rental
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Tripadvisor

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Tripadvisor Reviews

12 Best Travel TRIP PLANNER APPs To Have in 2023
TripAdvisor has over millions of travel recommendations on hotels, top dining spots, must-do experiences, and treasured gems to over 8 million destinations at your perusal. It is an all-in-one app that lets you book tables at restaurants and compares low prices on hotels and flights.
The 8 Best Alternatives to Google Travel Trip Summaries
Like Kayak, TripAdvisor is well-known in the travel space and could offer what you’re looking for to replace Google Trip Summaries. With TripAdvisor Trips, you can organize many things relating to your travels. You can also search for attractions, hotels, restaurants, and more within the TripAdvisor platform, all with reviews from other travelers.
Source: wanderlog.com
Top 20 Airbnb competitors and alternative booking sites
Tripadvisor is primarily known for reviews of hotels, restaurants, and activities, but it also features an accommodation listing directory and specialized tours.
10 Airbnb alternatives travelers started using in 2023!
Tripadvisor is one of the most popular travel guide websites. Tripadvisor Rentals features vacation rentals within Tripadvisor with nearly a million listings. Accommodation choices include but are not limited to single bedrooms, beach cottages, city lofts, and luxury villas. So, it's ideal for solo travelers and families alike.
AirBnB Alternatives: The Best Sites Like AirBnB in 2023
When it comes to travel related reviews, TripAdvisor is probably the first website you think of. However, TripAdvisor offers more than just reviews!

Social recommendations and mentions

Based on our record, Tripadvisor seems to be a lot more popular than Intercom. While we know about 74 links to Tripadvisor, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Tripadvisor mentions (74)

  • Hotel for honeymoon
    Hotels.com, tripadvisor.com, etc. Will have FAR better info that people on this sub, most of whom live here and don't really use NYC hotels. Source: 6 months ago
  • January- February
    The Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and the West Side Market, are top five attractions in Ohio as ranked by tripadvisor.com. The latter two have free admission. The CMA is not your typical art museum, especially as it's fully digital (check out the ARTLENS Gallery). The CMA also has great grounds with a Fine Arts Garden, Wade Lagoon, Smith Family Gateway, and the Nord Family... Source: 6 months ago
  • Any Advice or Tips on researching Mexican Riviera cruise ports?
    Tripadvisor.com is your friend indeed. Source: 6 months ago
  • What is your favorite Museum in Ohio?
    The Cleveland Museum of Art also is a top five attraction in Ohio, as ranked by tripadvisor.com, just after the U.S. Air Force museum and the Rock and Roll Hall of Fame and Museum. Source: 6 months ago
  • Columbus Hotels
    You can sort hotels near Polaris at tripadvisor.com for "best value," and at yelp.com by price, and see traveler ratings at both sites, if lowest cost is your goal. Source: 6 months ago
View more

What are some alternatives?

When comparing Intercom and Tripadvisor, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Booking.com - Find your next stay. Search deals on hotels, homes, and much more...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Expedia - Save up to 60% with Expedia Mobile Exclusive hotel deals!

Drift - A messaging app that helps you grow your business.

Airbnb - Book unique places to stay and things to do.