Software Alternatives, Accelerators & Startups

Airbnb VS Intercom

Compare Airbnb VS Intercom and see what are their differences

Airbnb logo Airbnb

Book unique places to stay and things to do.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Airbnb Landing page
    Landing page //
    2018-09-29
  • Intercom Landing page
    Landing page //
    2023-07-05

Airbnb features and specs

  • Headquarters: San Francisco, CA

Intercom features and specs

No features have been listed yet.

Airbnb videos

Airbnb vs Staying at a Hotel - Honest Airbnb Review From Guest Plus Tips

More videos:

  • Review - _After 1,000 Nights In Airbnbs, I Finally Booked An AIRBNB PLUS
  • Review - I Stayed At The Cheapest Airbnb In NYC
  • Review - IS AIRBNB PLUS RISKY?? (my thoughts)
  • Review - Airbnb Plus April 2019 | Host Q&A | Airbnb
  • Review - Airbnb Home Rental Nightmares

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Airbnb and Intercom)
Travel
100 100%
0% 0
Customer Support
0 0%
100% 100
Vacation Rental
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Airbnb and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Airbnb and Intercom

Airbnb Reviews

12 Best Travel TRIP PLANNER APPs To Have in 2023
Not a big fan of hotel rooms? Perhaps you want to rent a room, a house, or a whole apartment for that homey feeling while being far away from home! Airbnb provides you with different spaces, from rooms, couches, to a whole apartment from locals in your desired place.
Top 20 Airbnb competitors and alternative booking sites
Airbnb’s growth is no secret: what began as a way to rent out an extra room in your apartment has grown into the largest community-based travel platform — ranging from private rooms to entire homes and boutique hotel rooms. Whether through Airbnb or one of the many Airbnb competitors and alternatives, hospitality businesses have the opportunity to reach new travelers.
10 Airbnb alternatives travelers started using in 2023!
Vrbo doesn't offer shared spaces as a choice, unlike Airbnb. For this reason, it's ideal for families or group travelers looking for large, traditional, or fully-fledged properties. Its wide range of choices at varying prices makes it a popular Airbnb alternative.
AirBnB Alternatives: The Best Sites Like AirBnB in 2023
I am really sorry to hear your bad experience Renai. I count myself lucky as after 7 years of Airbnb we had nothing but superb experience. Guests from all around the world, the dining table full of delicious from any country you could name…. I miss those days dearly. We live in Surrey UK and predominantly our guests were young professionals who moved for work purposes and we...
15 Airbnb Alternatives You Should Know About
If Airbnb and Vrbo aren’t your cupt of tea, and you’d prefer to lay your head down under a starry sky, Hipcamp is definitely for you. Hipcamp caters entirely to campers, but the listings here cover a huge range of different accommodations, including tents, RV parks, cabins, and treehouses. It’s Airbnb for campers.
Source: travelfreak.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Airbnb seems to be a lot more popular than Intercom. While we know about 91 links to Airbnb, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Airbnb mentions (91)

  • Converting from a Developer to a Product Founder in 10 years
    Mars seemed like an awesome platform for me, but it's just a tool, the same as many others. If I want to build a ToDo list on Mars I need somebody to develop such a micro-app for me. Then I did a simple approximation on bigger products: an e-commerce store like Amazon, service marketplaces like Booksy or Renting platform like Airbnb. - Source: dev.to / 11 months ago
  • SPA Camping Question
    Hey everyone, I'm attending to SPA in July 28-30 this year. And I'm looking for a campsite, most of them are already booked by now. So I've found https://spafamilycamping.com/ I'm wondering if this website and place is legit. They are not on booking.com or airbnb.com and they charge 50€ per night. Source: 12 months ago
  • Visiting Romania for Rockstadt Extreme festival in August 2023
    Any tips on finding a place to stay, considering everything on booking.com and airbnb.com is either all taken or quite far away. Is there maybe a local website or a motel that isn't on those websites? Source: about 1 year ago
  • Airbnb will now tell you about any annoying checkout chores a host requires before you book — and take off listings that get low reviews for chore lists
    I'm in the US and just popped over to airbnb.com to check -- there's a very prominent toggle that says "Display total price: includes all fees, before taxes". Source: about 1 year ago
  • Paris reasonable stays
    If you want, you can try using the chrome extension I am developing (its completely free). What it does is it while you are searching through booking.com or airbnb.com it looks for the direct link of the same place. Source: about 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Airbnb and Intercom, you can also consider the following products

Booking.com - Find your next stay. Search deals on hotels, homes, and much more...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tripadvisor - The Tripadvisor mobile app is available for the Android and iOS platforms. It can be used to create reviews of hotels, restaurants, and to chat with other travelers on Tripadvisor forums.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Expedia - Save up to 60% with Expedia Mobile Exclusive hotel deals!

Drift - A messaging app that helps you grow your business.