Software Alternatives, Accelerators & Startups

Intercom VS MongoDB

Compare Intercom VS MongoDB and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MongoDB logo MongoDB

MongoDB (from "humongous") is a scalable, high-performance NoSQL database.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • MongoDB Landing page
    Landing page //
    2023-10-21

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

MongoDB videos

MySQL vs MongoDB

More videos:

  • Review - The Good and Bad of MongoDB
  • Review - what is mongoDB

Category Popularity

0-100% (relative to Intercom and MongoDB)
Customer Support
100 100%
0% 0
Databases
0 0%
100% 100
CRM
100 100%
0% 0
NoSQL Databases
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and MongoDB

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

MongoDB Reviews

Announcing FerretDB 1.0 GA - a truly Open Source MongoDB alternative
MongoDB is no longer open source. We want to bring MongoDB database workloads back to its open source roots. We are enabling PostgreSQL and other database backends to run MongoDB workloads, retaining the opportunities provided by the existing ecosystem around MongoDB.
16 Top Big Data Analytics Tools You Should Know About
The database added a new feature to its list of attributes called MongoDB Atlas. It is a global cloud database technology that allows to deploy a fully managed MongoDB across AWS, Google Cloud, and Azure with its built-in automation for resource, workload optimization and to reduce the time required to handle the database.
9 Best MongoDB alternatives in 2019
MongoDB is an open source NoSQL DBMS which uses a document-oriented database model. It supports various forms of data. However, in MongoDB data consumption is high due to de-normalization.
Source: www.guru99.com
20+ MongoDB Alternatives You Should Know About
If you’re not ready for a major migration effort, there is one more solution for you – Percona Server for MongoDB. Based on MongoDB Community, and enhanced by Percona with Enterprise Features, Percona Server for MongoDB offers 100% compatibility. As we wrote in a previous post, we commit to shipping a supported AGPL version until the situation around SSPL is clearly resolved.
Source: www.percona.com

Social recommendations and mentions

Based on our record, MongoDB should be more popular than Intercom. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

MongoDB mentions (15)

  • DocumentDB Elastic Cluster Pricing
    Does anyone know if the most basic Elastic Cluster instance of DocumentDB carries any monthly fixed cost or is it just on-demand cost? Another words if I run like 10,000 queries against the DB per month, what kind of bill would I expect? This is for a super small app. I am currently using mongodb free tier , but want to migrate everything to AWS. Can't seem to find a straight answer to the pricing question. Source: over 1 year ago
  • I wrote some scripts for converting the UTZOO Usenet archive to a Mongo Database
    You can use either MongoDB.com's dashboard (if you host a remote database) or Mongo Compass to run queries on the data or you can modify the express middleware with your own queries. I'm still working on the API, so it's not very robust yet. I will update this when it is. Source: over 1 year ago
  • Is the internet off in Russia ?
    Mongodb.com and many other services that don't work with russians anymore. Source: over 1 year ago
  • Unable to POST, Strange HTTP Response
    If I go to mongodb.com, I can see that no data has been posted to the database. However, the logs DO show that my requests have been received. Source: over 1 year ago
  • MongoDB, Inc. gives your information to other companies
    I recently made an account on mongodb.com, and soon after, I saw checked my Facebook advertisement settings and saw that MongoDB was targeting me through "uploaded a list to target you". Very likely they sell or use your information on/to other platforms and companies too. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Intercom and MongoDB, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Redis - Redis is an open source in-memory data structure project implementing a distributed, in-memory key-value database with optional durability.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PostgreSQL - PostgreSQL is a powerful, open source object-relational database system.

Drift - A messaging app that helps you grow your business.

MySQL - The world's most popular open source database