Software Alternatives, Accelerators & Startups

Intercom VS Mailspring

Compare Intercom VS Mailspring and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mailspring logo Mailspring

Mailspring is a mail client for Mac, Windows and Linux.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Mailspring Landing page
    Landing page //
    2021-10-16

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Mailspring videos

Installation and Configuration Free Email Client Software Mailspring

More videos:

  • Tutorial - How To Install Mailspring On Linux

Category Popularity

0-100% (relative to Intercom and Mailspring)
Customer Support
100 100%
0% 0
Email
0 0%
100% 100
CRM
100 100%
0% 0
Email Clients
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Mailspring

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Mailspring Reviews

11 Top Outlook Alternatives to Try
Mailspring offers activity tracking, meaning you get notified as soon as contacts read your email messages, and link tracking, so you can see who’s tracking your links.
Source: kinsta.com
10 BEST Outlook Alternatives in 2023
Mailspring detects the language you are using and automatically spellchecks in that language.
Source: www.guru99.com
5 open source webmail clients for browser-based email
Mailspring supports multiple accounts, read receipts, translations, undo send, and other popular email client features.
Source: opensource.com

Social recommendations and mentions

Based on our record, Mailspring should be more popular than Intercom. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Mailspring mentions (25)

  • The Future of Thunderbird: Why We’re Rebuilding from the Ground Up
    I love Mailspring, it's modern and open source: https://getmailspring.com/ The UI uses Electron, but the actual sync engine is in C++, so it's pretty fast. - Source: Hacker News / over 1 year ago
  • Translate text inside Apple Mail
    The only app I’m aware of which translates emails is this; https://getmailspring.com. Source: over 1 year ago
  • linux: choosing a well-supported and future proof email desktop client?
    Mailspring is quite nice. It also has a paid version and is actively updated so I think it's likely to stick around for awhile. Source: over 1 year ago
  • Cross Platform Email Client
    Mailspring, which is open source, is currently my recommendation for a desktop email client. Source: over 1 year ago
  • Which email client do you prefer and why?
    Mailspring. Open-source and fully local, but an optional account and optional subscription for premium cloud-based features. Thunderbird was too cluttered and Geary, although I really wanted to like it, was just too minimal. Source: over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Mailspring, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

Drift - A messaging app that helps you grow your business.

Mailbird - Mailbird is the best email client for Windows 7, 8 and 10