Software Alternatives, Accelerators & Startups

Intercom VS FileZilla

Compare Intercom VS FileZilla and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FileZilla logo FileZilla

FileZilla is an FTP, or file transfer protocol, client. It lets individuals transfer single files or batches to a web server. For many years, FTP was the standard for website design. Read more about FileZilla.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • FileZilla Landing page
    Landing page //
    2021-12-13

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

FileZilla videos

How to Use FileZilla (FTP Tutorial)

More videos:

  • Review - FileZilla Review: The Best FTP Client Available [HD]
  • Review - Filezilla FTP Client Review

Category Popularity

0-100% (relative to Intercom and FileZilla)
Customer Support
100 100%
0% 0
File Transfer
0 0%
100% 100
CRM
100 100%
0% 0
FTP Client
0 0%
100% 100

User comments

Share your experience with using Intercom and FileZilla. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and FileZilla

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

FileZilla Reviews

  1. Review

    Ugh, website updates used to be such a hassle! Maybe FileZilla doesn't have every fancy feature out there, but for someone like me who just needs to update their website photos and stuff, FileZilla is a total rockstar.

    👍 Pros:    Fast
    👎 Cons:    Nothing, so far

10 Best FTP Clients for WordPress Users (Mac and Windows)
One of the most popular names in the FTP game is Filezilla. Not only is FileZilla free and easy to download, but it doesn’t take long to understand the inner workings of the entire system. Although FileZilla has a bit of an outdated interface, all users are able to link to their site files and place them next to what’s being stored on a computer.
Source: kinsta.com
7 Best FileZilla Alternatives to Use in 2022
FileZilla is free software and an FTP application which consists of FileZilla Client and FileZilla Server. While using an FTP client, the user can upload, delete, rename, move, copy, and download files via a remote server.
Source: techdator.net
6 FileZilla Alternatives for Safe File Transfers
This free, open-source, and popular FTP client for Windowsuses FTP, FTPS, SFTP, SCP, S3, and WebDAV file transfer protocols to copy files between local and remote computers (beyond the options FileZilla offers). Featuring file encryption, a command-line interface, connection tunneling, an integrated text editor that enables you to edit local and remote text files, and...
7 FileZilla Alternatives: What Type of FTP Client Are You Looking for?
FileZilla, one of the most mature FTP clients, is a free, open-source program for transferring files. It is easy to connect to your FTP site with FileZilla. FileZilla works with any operating system, has a simple interface and all of the basic features you would expect from a top FTP client including support for FTPS and SFTP transfers.
6 FileZilla Alternatives for Secure File Transfer
FileZilla comes up early in searches for FTP and SFTP clients, but viable free and proprietary Filezilla alternatives do exist — some of them with more intuitive interfaces, better features, or connections to more tools.

Social recommendations and mentions

Based on our record, FileZilla seems to be a lot more popular than Intercom. While we know about 81 links to FileZilla, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

FileZilla mentions (81)

  • Ask HN: What are your favorite tiny, single purpose tools?
    Just about everything you want to know about sun and moon data for any location. Also a world clock, time zones, timers, calculators, even weather. https://filezilla-project.org/. - Source: Hacker News / 27 days ago
  • Beginner IoT project: LED Web trigger
    References: Felipe Flop’s website https://www.filipeflop.com/blog/controle-monitoramento-iot-nodemcu-e-mqtt/ accessed on 01/27/2018. Eclipse server for MQTT Broker https://iot.eclipse.org/ accessed on 01/27/2018. Mosquitto https://mosquitto.org/ accessed on 01/27/2018. Cloud MQTT https://www.cloudmqtt.com/ accessed on 01/27/2018. DuckDNS https://www.duckdns.org/ accessed on 01/27/2018. Proftpd... - Source: dev.to / 5 months ago
  • How to Setup a Minecraft Server on Ubuntu: A Step-by-Step Guide
    You may choose to download the files locally and then upload them to your server using another client like WinSCP or FileZilla, but the simplest way would be to use wget with the download link as below:. - Source: dev.to / 4 months ago
  • What You Need to Know About Domain and Hosting
    ===> Click here to buy Fetch! ===> Click here to download Filezilla. - Source: dev.to / 5 months ago
  • Automatically deploying WordPress plugins and/or themes with GitHub actions
    There are a lot of ways in which a WordPress GitHub integration can be helpful in WordPress development and project collaboration. One of them is in deploy routines with automatic deployments, instead of the cowboy coding approach, using FTP, manually grabbing our themes and/or plugin files, and uploading them manually using software like FileZilla, we can deploy directly from GitHub to our live WordPress site. - Source: dev.to / 11 months ago
View more

What are some alternatives?

When comparing Intercom and FileZilla, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WinSCP - WinSCP is an open source free SFTP client and FTP client for Windows.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cyberduck - A libre FTP, SFTP, WebDAV, S3, Backblaze B2, Azure & OpenStack Swift browser.

Drift - A messaging app that helps you grow your business.

Forklift - The most advanced dual pane file manager and file transfer client for macOS.