What are some alternatives?
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Zendesk Chat - Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
LiveChat - LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Drift - A messaging app that helps you grow your business.