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Desk.com VS Freshdesk

Compare Desk.com VS Freshdesk and see what are their differences


Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Desk.com Landing Page
Freshdesk Landing Page
Desk.com base details
Categories
Help Desk Customer Support Customer Service
Website desk.com  
Pricing URL Official Desk.com Pricing  
Details $-
Platforms
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Release Date-
Freshdesk base details
Categories
Customer Support Help Desk Ticketing System Customer Service Online Ticketing Help Desk And Ticketing
Website freshdesk.com  
Pricing URL Official Freshdesk Pricing  
Details $-
Platforms
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Release Date-

Desk.com Pricing Desk.com Pricing screenshot

Freshdesk Pricing Freshdesk Pricing screenshot
Category Popularity beta
0-100% (relative to Desk.com and Freshdesk)
15
15%
85%
85
21
21%
79%
79
16
16%
84%
84
100
100%
0%
0

External Review References
These are some of the sources we've used to compare Desk.com and Freshdesk
Desk.com Reviews
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Freshdesk Reviews
50 Best Project Management Tools for 2019
Pricing: Freshdesk offers four price points for various business sizes. You can sign up for Freshdesk free trial.
Freshdesk vs Zendesk – An Expert Review for You
Freshdesk is a great platform for growing companies. Startups that are beginning with very small teams are opting for Freshdesk because of the free package they are offering for the first three years.
Source: sprout24.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
The software easily tops our Freshdesk alternatives in this list. You can immediately test its potential to improve your customer service with their great free trial. You simply sign up for Freshdesk free trial here.
8 Zendesk Alternatives to Rock Your Customer Service
Capterra reviewers absolutely love Freshdesk. They love its robust feature set and pricing. “Freshdesk, for me, was a natural choice,” writes Jane Kaiser, Project Manager for AttorneyYellowPages.com. “Their incredible customer service has been involved with me personally since day one, and I love that they offer me a full plan for free as long as my team is under three people.”
What are some alternatives?
When comparing Desk.com and Freshdesk, you can also consider the following products

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - Live chat software with the right portion of helpdesk functionality. Ticketing, Livechat, Reports. Hosted or On-Premise. Starting at $15. FREE 14 day trial.

Kayako - Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zoho Desk - Industry's first context-aware Helpdesk Software