Software Alternatives & Reviews
Register   |   login

Desk.com VS LiveAgent

Compare Desk.com VS LiveAgent and see what are their differences


Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Live chat software with the right portion of helpdesk functionality. Ticketing, Livechat, Reports. Hosted or On-Premise. Starting at $15. FREE 14 day trial.
Desk.com Landing Page
LiveAgent Landing Page

LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 175+ support features you'll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat or phone calls.

Desk.com base details
Categories
Help Desk Customer Support Customer Service
Website desk.com  
Pricing URL Official Desk.com Pricing  
Details $-
Platforms
-
Release Date-
LiveAgent base details
Categories
Help Desk Customer Support Customer Service Live Chat Help Desk And Ticketing
Website ladesk.com  
Pricing URL Official LiveAgent Pricing  
Details $paid Free Trial $15.0 / Monthly (Ticket)
Platforms
Browser Android iOS
Release Date-

Desk.com Pricing Desk.com Pricing screenshot

LiveAgent Pricing LiveAgent Pricing screenshot
Category Popularity beta
0-100% (relative to Desk.com and LiveAgent)
22
22%
78%
78
33
33%
67%
67
23
23%
77%
77
100
100%
0%
0

External Review References
These are some of the sources we've used to compare Desk.com and LiveAgent
Desk.com Reviews
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
LiveAgent Reviews
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk with focus on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools including ticket management, reporting, and gamification. In fact, LiveChat features are scalable to meet the needs of business of any size. The app...
8 Zendesk Alternatives to Rock Your Customer Service
LiveAgent is live chat and help desk software used by companies including BMW and Yamaha. It’s got tons of features, including a knowledge base and a customer portal/forum. Its feedback and suggestions form integrates with the forum so you can easily turn a one-way request into a two-way discussion.
What are some alternatives?
When comparing Desk.com and LiveAgent, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Kayako - Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Zoho Desk - Industry's first context-aware Helpdesk Software