Software Alternatives & Reviews
Register   |   login

Desk.com VS ZenDesk

Compare Desk.com VS ZenDesk and see what are their differences


Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Zendesk is a beautiful, lightweight help-desk solution.
Desk.com Landing Page
ZenDesk Landing Page
Desk.com base details
Categories
Help Desk Customer Support Customer Service
Website desk.com  
Pricing URL Official Desk.com Pricing  
Details $-
Platforms
-
Release Date-
ZenDesk base details
Categories
Help Desk Support Customer Support
Website zendesk.com  
Pricing URL Official ZenDesk Pricing  
Details $-
Platforms
-
Release Date-

Desk.com Pricing Desk.com Pricing screenshot

ZenDesk Pricing ZenDesk Pricing screenshot
Category Popularity beta
0-100% (relative to Desk.com and ZenDesk)
17
17%
83%
83
29
29%
71%
71
21
21%
79%
79
100
100%
0%
0

External Review References
These are some of the sources we've used to compare Desk.com and ZenDesk
Desk.com Reviews
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
ZenDesk Reviews
Freshdesk vs Zendesk – An Expert Review for You
Zendesk is a unique combination of industry knowledge, user and customer requirements as well as innovation. There are thousands of people and businesses that rely on Zendesk to manage their clients on a daily basis.
Source: sprout24.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
In this guide, we listed ten possible alternatives to Zendesk. Some apps like Freshdesk are clearly a better option; however, the other apps may simply provide a choice and don’t instantly reflect superior features over Zendesk’s. Take a close look at the reasons why you should prefer the app over Zendesk or vice-versa.
8 Zendesk Alternatives to Rock Your Customer Service
When it comes to organizing community portal, zendesk won’t do a good job as helpdesk should be not just ticketing system but overall support solution. If you want solution especially self-hosted one, UseResponse would be an option https://www.useresponse.com Organizing multi-forums and providing instant support to customers makes it stand out on the market and easier tools...
What are some alternatives?
When comparing Desk.com and ZenDesk, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Kayako - Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

LiveAgent - Live chat software with the right portion of helpdesk functionality. Ticketing, Livechat, Reports. Hosted or On-Premise. Starting at $15. FREE 14 day trial.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zoho Desk - Industry's first context-aware Helpdesk Software