Software Alternatives, Accelerators & Startups

Intercom VS Amazon Polly

Compare Intercom VS Amazon Polly and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Amazon Polly logo Amazon Polly

Named for a parrot, Amazon Polly is a text-to-speech (TTS) software that makes your text come to life in a natural, authentic way. The software has many lifelike voices, both male and female, and in a variety of languages.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Amazon Polly Landing page
    Landing page //
    2023-04-29

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Amazon Polly videos

Which Text to Speech Program I am Using| Amazon Polly Tutorial For Beginners

More videos:

  • Review - Audioflow Review | Amazing Text to Speech Function beats Amazon Polly
  • Review - Amazon Polly For Beginners - Simple Text to Speech Video

Category Popularity

0-100% (relative to Intercom and Amazon Polly)
Customer Support
100 100%
0% 0
AI
0 0%
100% 100
CRM
100 100%
0% 0
Text To Speech
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Amazon Polly

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Amazon Polly Reviews

12 Best Text to Speech Solutions for Business and Personal Use
Get the benefits of using Amazon Polly, such as redistributing and storing speech, real-time streaming, control, customizing speech output, and low cost. Amazon Polly offers an API service that integrates speech synthesis into the application so that you can begin streaming the audio stream or store the file in a standard file format like MP3, raw PCM, and Vorbis.
Source: geekflare.com
How To Convert Articles Into Audio Podcast 2022: (Top Pick)
It gives you a wide range of choices to select from when it comes to choosing voices and languages from Amazon Polly. Believe it or not, this plugin will make your blog flourish.
How to Convert Article into Audio Podcast?
A brilliant WordPress plugin can turn your existing blog posts into audio podcasts, Trinity Audio takes content diversification to another level. It allows you to choose from various Amazon Polly voices and that too in your preferred language.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Amazon Polly should be more popular than Intercom. It has been mentiond 42 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Amazon Polly mentions (42)

  • Create your own AI voice assistant bot with Node.js using Google Bard
    Create a new AWS IAM user and give it access to Amazon Polly. Get the AWS Access Key and AWS Secret Key. - Source: dev.to / 7 months ago
  • Text to speech software for youtube vlogs, IG reels and tik tok?
    Amazon Polly it’s the most realistic text to speech I heard so far. Source: 12 months ago
  • Where there’s a screen there’s a way
    This was a long time ago, so I used Ivona voices and the program TextAloud (though I admit I pirated them because they were/are expensive). Looking into it Ivona was bought by Amazon and replaced by Amazon Polly which looks like it will fulfill your needs pretty well! Source: about 1 year ago
  • Level Up Your Blog With Writer Analytics and Text-to-Speech
    I was inspired by a post from Ran Isenberg last week. He created an automation to take his blog posts, run them through Amazon Polly, and create a spoken form of his content. His automation emails him a copy of the output so he can save it on his site and enable readers to listen to the post. This is great for consumers who are in the car or have accessibility needs. - Source: dev.to / about 1 year ago
  • AI replacing voice actors for audiobooks
    Because the “AI software” is likely offered at an API and not everyone is skilled with programming to utilise it meaningfully. See https://aws.amazon.com/polly/. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Amazon Polly, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Cloud Text-to-Speech - Text to speech conversion powered by machine learning

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NaturalReader - Main Feature: Full Common Functions: Read Text Files o Text files o MS Word files

Drift - A messaging app that helps you grow your business.

Play.ht - AI Voice and Speech Generation tool