Software Alternatives, Accelerators & Startups

Zendesk VS Amazon Polly

Compare Zendesk VS Amazon Polly and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Amazon Polly logo Amazon Polly

Named for a parrot, Amazon Polly is a text-to-speech (TTS) software that makes your text come to life in a natural, authentic way. The software has many lifelike voices, both male and female, and in a variety of languages.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Amazon Polly Landing page
    Landing page //
    2023-04-29

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Amazon Polly videos

Which Text to Speech Program I am Using| Amazon Polly Tutorial For Beginners

More videos:

  • Review - Audioflow Review | Amazing Text to Speech Function beats Amazon Polly
  • Review - Amazon Polly For Beginners - Simple Text to Speech Video

Category Popularity

0-100% (relative to Zendesk and Amazon Polly)
Customer Support
100 100%
0% 0
AI
0 0%
100% 100
Help Desk
100 100%
0% 0
Text To Speech
0 0%
100% 100

User comments

Share your experience with using Zendesk and Amazon Polly. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Amazon Polly

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Amazon Polly Reviews

12 Best Text to Speech Solutions for Business and Personal Use
Get the benefits of using Amazon Polly, such as redistributing and storing speech, real-time streaming, control, customizing speech output, and low cost. Amazon Polly offers an API service that integrates speech synthesis into the application so that you can begin streaming the audio stream or store the file in a standard file format like MP3, raw PCM, and Vorbis.
Source: geekflare.com
How To Convert Articles Into Audio Podcast 2022: (Top Pick)
It gives you a wide range of choices to select from when it comes to choosing voices and languages from Amazon Polly. Believe it or not, this plugin will make your blog flourish.
How to Convert Article into Audio Podcast?
A brilliant WordPress plugin can turn your existing blog posts into audio podcasts, Trinity Audio takes content diversification to another level. It allows you to choose from various Amazon Polly voices and that too in your preferred language.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Amazon Polly should be more popular than Zendesk. It has been mentiond 42 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Amazon Polly mentions (42)

  • Create your own AI voice assistant bot with Node.js using Google Bard
    Create a new AWS IAM user and give it access to Amazon Polly. Get the AWS Access Key and AWS Secret Key. - Source: dev.to / 7 months ago
  • Text to speech software for youtube vlogs, IG reels and tik tok?
    Amazon Polly it’s the most realistic text to speech I heard so far. Source: 12 months ago
  • Where there’s a screen there’s a way
    This was a long time ago, so I used Ivona voices and the program TextAloud (though I admit I pirated them because they were/are expensive). Looking into it Ivona was bought by Amazon and replaced by Amazon Polly which looks like it will fulfill your needs pretty well! Source: about 1 year ago
  • Level Up Your Blog With Writer Analytics and Text-to-Speech
    I was inspired by a post from Ran Isenberg last week. He created an automation to take his blog posts, run them through Amazon Polly, and create a spoken form of his content. His automation emails him a copy of the output so he can save it on his site and enable readers to listen to the post. This is great for consumers who are in the car or have accessibility needs. - Source: dev.to / about 1 year ago
  • AI replacing voice actors for audiobooks
    Because the “AI software” is likely offered at an API and not everyone is skilled with programming to utilise it meaningfully. See https://aws.amazon.com/polly/. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Amazon Polly, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Cloud Text-to-Speech - Text to speech conversion powered by machine learning

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NaturalReader - Main Feature: Full Common Functions: Read Text Files o Text files o MS Word files

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Play.ht - AI Voice and Speech Generation tool