Software Alternatives & Startups

Hotjar VS Simple

Compare Hotjar VS Simple and see what are their differences

Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Rating
2.3 · 8 reviews
Pricing
Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Simple

Simple is reinventing personal banking with modern online and mobile experiences, no surprise fees...

Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Hotjar should be more popular than Simple. It has been mentioned 13 times since March 2021.

social mentions
13 vs 4
Web Analytics popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Hotjar
Simple
Website hotjar.com simple.com
Pricing
Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps) Official pricing
—
Company Startup from Malta · 2014 —
Listed in

About Hotjar and Simple

In their own words, as submitted to SaaSHub.

Hotjar
Simple

Hotjar's product experience insights make it easy to understand what users are really doing on your site. Visualize behavior on your site with Heatmaps Eliminate guesswork with user Recordings Understand the reasons behind behavior with Surveys and Incoming Feedback

Read more about Hotjar

No description of Simple yet.

Features and specs

What each product offers, as listed by its team.

Hotjar 4 features
Simple 5 features
  • Heatmaps
    Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings
    Live playbacks of users on your site.
  • Surveys
    Bring the voice-of-customer to your decision making.
  • Incoming Feedback
    A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.
  • User-Friendly Interface
    Simple offers an intuitive and straightforward interface, making it accessible for users who may not be tech-savvy.
  • No Hidden Fees
    Simple is transparent about fees, such as not charging for overdrafts or maintaining a minimum balance, which can save users money.
  • Innovative Budgeting Tools
    Tools like 'Safe-to-Spend' and 'Goals' help users manage their finances more effectively by visually representing their spending power and saving goals.
  • Excellent Customer Service
    Simple has a reputation for responsive and helpful customer service, which can be reached via multiple channels, including phone, email, and social media.
  • FDIC Insured
    Deposits are insured up to $250,000 through a partnership with BBVA USA, adding a layer of security for users.

Possible disadvantages

  • Limited Product Offerings
    Simple lacks a comprehensive suite of financial products like loans and credit cards that traditional banks offer.
  • Cash Deposit Limitations
    Depositing cash can be cumbersome as Simple does not have physical branches; users must utilize third-party services which might incur fees.
  • No Physical Branches
    The absence of physical locations may be a disadvantage for those who prefer face-to-face interactions for their banking needs.
  • Reliance on Internet Access
    As a fully online bank, Simple requires stable internet access and competent digital literacy, which may not be convenient for all users.
  • Limited ATM Network
    While Simple provides access to a broad network of fee-free ATMs, users might still encounter situations where finding a fee-free ATM is inconvenient.

Analysis

An editorial look at what each product does well and who it suits.

Hotjar
Simple

Overall verdict

  • Overall, Hotjar is considered a good tool for businesses looking to gain deeper insights into user behavior and enhance their websites based on real user data. It offers a combination of qualitative and quantitative analytics which adds a significant advantage for understanding key user interaction points.

Why this product is good

  • Hotjar is a popular analytics tool that provides heatmaps, session recordings, and surveys to help businesses understand user behavior on their websites. It is praised for its ease of use, intuitive interface, and comprehensive features that offer valuable insights into how users interact with a site. Additionally, it enables businesses to collect direct feedback from users, helping to identify areas for improvement and optimize user experience.

Recommended for

    Hotjar is recommended for small to medium-sized businesses, eCommerce sites, and startups looking to improve their website's user experience. It is also suitable for UX/UI designers and product managers who want detailed analytics without the complexity of larger enterprise-level tools. However, larger organizations may want to consider more robust analytics platforms that can handle and analyze larger volumes of data.

Overall verdict

  • While Simple was considered a good choice for digital banking due to its ease of use and helpful financial management tools, it no longer operates independently. Former Simple customers and individuals seeking similar features might consider alternatives like Chime, Varo, or other modern fintech companies that offer similar services.

Why this product is good

  • Simple was known for its intuitive and user-friendly mobile banking experience, offering features like budgeting tools, no fees on basic accounts, and a reliable digital platform. It aimed to make banking straightforward and stress-free for users, especially those comfortable with handling finances through an app. However, as of 2021, Simple has been shut down by its parent company, BBVA USA, and its services have been transitioned into BBVA's offerings.

Recommended for

    Simple, when operational, was recommended for tech-savvy individuals looking for a seamless online banking experience without many fees, and people interested in integrated budgeting and financial tracking tools. Current recommendations would be to explore existing fintech solutions with comparable benefits.

Videos

Walkthroughs and reviews on video.

Hotjar 4 videos + Add
Simple 3 videos + Add

What is Hotjar?

More videos

  • - Invision prize Hotjar's straightforward, shareable insights
  • - Why you should be using Hotjar Analytics
  • - Google Analytics vs. Hotjar - Which one should you use?

The Truth About Simple Skin Care

More videos

  • - DOCTOR V Reviews Simple | Brown/ Dark Skin of Colour | SOC
  • - Simple Skincare Review! Micellar Water, Cleansers, Moisturizer | Clean, Affordable Skin Care

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Hotjar
Simple
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using Hotjar and Simple. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Hotjar 2.3 · 8 reviews
Simple no reviews yet
  • 7 Best Product Discovery Tools for High-Growth B2B SaaS Teams (2026)
    www.laneapp.co · Jan 2026

    Hotjar is a behavioral analytics tool that provides heatmaps and session recordings. In the discovery process, it acts as the "eyes," showing where users get stuck, click out of frustration, or ignore a new feature...

  • 10 Best Mixpanel Alternatives for Product Analytics in 2024
    clickup.com · Oct 2024

    Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar...

  • Love it
    SaaSHub review
    · Oct 2024

    I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem areas, and...

View more

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Hotjar 13 mentions
Simple 4 mentions

View more

  • Closed bank closed debit card (simple.com)
    I received a refund for an item on Amazon and the debit card and bank was closed. Amazon will not reissue the refund to a different debit card and I'm clueless who to contact if there is anyone to contact since simple.com was defunct in... Source: over 3 years ago
  • Am I selfish?
    Get a fresh bank account without him; credit unions can be good for this. Make sure it's not at a bank that he frequents...you don't want the teller to be "helpful" and clue him in on things. I used to recommend simple.com for a debit... Source: over 4 years ago
  • I never had to call Simple.
    Patience and discovering that simple.com now points to BBVA's Simple migration page. Source: over 5 years ago

View more

Alternatives to Hotjar and Simple

When comparing Hotjar and Simple, you can also consider the following products.