Software Alternatives & Startups
Register | Login

Hotjar VS FEEDBACKdeck

Compare Hotjar VS FEEDBACKdeck and see what are their differences

Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Rating
2.3 · 8 reviews
Pricing
Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Alternatives Is it good?
FEE
FEEDBACKdeck

FEEDBACKdeck brings to WordPress, a gorgeous way to capture user feedback.

Rating
0 reviews
Alternatives Is it good?
Sightivo
Get your startup mentioned where AI and search look. We recommend high impact directories, listicles and threads that best fit your startup, draft your outreach, and track how often ChatGPT and Claude name you versus competitors. sponsored

Which is more popular?

Based on our record, Hotjar seems to be more popular. It has been mentioned 13 times since March 2021.

social mentions
13 vs 0
Web Analytics popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Hotjar
FEE
FEEDBACKdeck
Website hotjar.com feedbackdeck.com
Pricing
Freemium Free trial €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps) Official pricing
—
Company Startup from Malta · 2014 —
Listed in
Marketing Marketing Analytics Web Analytics User Monitoring Heatmaps User Experience Customer Feedback Surveys +5
Customer Feedback User Feedback Feedback Surveys +1

About Hotjar and FEEDBACKdeck

In their own words, as submitted to SaaSHub.

Hotjar
FEE
FEEDBACKdeck

Hotjar's product experience insights make it easy to understand what users are really doing on your site. Visualize behavior on your site with Heatmaps Eliminate guesswork with user Recordings Understand the reasons behind behavior with Surveys and Incoming Feedback

Read more about Hotjar

No description of FEEDBACKdeck yet.

Features and specs

What each product offers, as listed by its team.

Hotjar 4 features
FEE
FEEDBACKdeck 5 features
  • Heatmaps
    Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings
    Live playbacks of users on your site.
  • Surveys
    Bring the voice-of-customer to your decision making.
  • Incoming Feedback
    A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.
  • User-Friendly Interface
    FEEDBACKdeck offers a clean and intuitive interface that makes it easy for users to navigate and provide feedback efficiently.
  • Customizable Feedback Forms
    The platform allows users to create customized feedback forms tailored to specific needs, enhancing the relevance and utility of the collected data.
  • Real-time Analytics
    FEEDBACKdeck provides real-time analytics, enabling users to access instant insights and act promptly on feedback received.
  • Integration Capabilities
    It can integrate with various third-party applications, facilitating a seamless workflow for data management and analysis.
  • Responsive Customer Support
    The platform offers responsive and efficient customer support, ensuring that users receive timely assistance and resolutions to their queries.

Possible disadvantages

  • Limited Free Features
    The free version of FEEDBACKdeck offers limited features, which may not be sufficient for users looking for comprehensive feedback solutions without a subscription.
  • Learning Curve for Advanced Features
    Some advanced features may require a learning curve, especially for users not familiar with feedback management tools.
  • Occasional Performance Issues
    Users have reported occasional performance issues, such as slow load times, which can hinder the feedback process.
  • Subscription Costs
    The subscription plans can be costly, potentially making it less accessible for small businesses or individual users with limited budgets.

Analysis

An editorial look at what each product does well and who it suits.

Hotjar
FEE
FEEDBACKdeck

Overall verdict

  • Overall, Hotjar is considered a good tool for businesses looking to gain deeper insights into user behavior and enhance their websites based on real user data. It offers a combination of qualitative and quantitative analytics which adds a significant advantage for understanding key user interaction points.

Why this product is good

  • Hotjar is a popular analytics tool that provides heatmaps, session recordings, and surveys to help businesses understand user behavior on their websites. It is praised for its ease of use, intuitive interface, and comprehensive features that offer valuable insights into how users interact with a site. Additionally, it enables businesses to collect direct feedback from users, helping to identify areas for improvement and optimize user experience.

Recommended for

    Hotjar is recommended for small to medium-sized businesses, eCommerce sites, and startups looking to improve their website's user experience. It is also suitable for UX/UI designers and product managers who want detailed analytics without the complexity of larger enterprise-level tools. However, larger organizations may want to consider more robust analytics platforms that can handle and analyze larger volumes of data.

Overall verdict

  • FEEDBACKdeck appears to be a lightweight, straightforward feedback collection tool aimed at helping teams gather and organize customer feedback and feature requests in one place. It's a solid choice for smaller teams or indie projects looking for a no-frills solution, though it may lack some advanced features found in larger, more established feedback management platforms.

Why this product is good

  • Simple, easy-to-use interface for collecting and managing feedback
  • Helps centralize feature requests and customer suggestions in one board
  • Likely more affordable than enterprise-level feedback tools
  • Quick setup process suitable for small teams and startups
  • Focused feature set avoids unnecessary complexity for straightforward use cases

Recommended for

  • Indie developers and solo founders
  • Small startups needing a simple feedback board
  • Teams wanting an affordable alternative to larger feedback management suites
  • Product managers collecting lightweight customer input
  • Early-stage products validating feature ideas with users

Videos

Walkthroughs and reviews on video.

Hotjar 4 videos + Add
FEE
FEEDBACKdeck 0 videos + Add

What is Hotjar?

More videos

  • - Invision prize Hotjar's straightforward, shareable insights
  • - Why you should be using Hotjar Analytics
  • - Google Analytics vs. Hotjar - Which one should you use?

No FEEDBACKdeck videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Hotjar
FEE
FEEDBACKdeck
100% 100%
Web Analytics
0% 0%
0% 0%
Customer Feedback
100% 100%
100% 100%
Heatmaps
0% 0%
0% 0%
Feedback
100% 100%

User comments

Share your experience with using Hotjar and FEEDBACKdeck. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Hotjar 2.3 · 8 reviews
FEE
FEEDBACKdeck no reviews yet
  • 7 Best Product Discovery Tools for High-Growth B2B SaaS Teams (2026)
    www.laneapp.co · Jan 2026

    Hotjar is a behavioral analytics tool that provides heatmaps and session recordings. In the discovery process, it acts as the "eyes," showing where users get stuck, click out of frustration, or ignore a new feature...

  • 10 Best Mixpanel Alternatives for Product Analytics in 2024
    clickup.com · Oct 2024

    Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar...

  • Love it
    SaaSHub review
    · Oct 2024

    I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem areas, and...

View more

We have no reviews of FEEDBACKdeck yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Hotjar 13 mentions
FEE
FEEDBACKdeck 0 mentions

View more

Tracking FEEDBACKdeck since Mar 2021.

Alternatives to Hotjar and FEEDBACKdeck

When comparing Hotjar and FEEDBACKdeck, you can also consider the following products.

Loading...