Software Alternatives, Accelerators & Startups

GatsbyJS VS Zendesk

Compare GatsbyJS VS Zendesk and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

GatsbyJS logo GatsbyJS

Blazing-fast static site generator for React

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • GatsbyJS Landing page
    Landing page //
    2023-09-12
  • Zendesk Landing page
    Landing page //
    2024-05-06

GatsbyJS features and specs

  • Performance
    GatsbyJS pre-builds your site into static files for fast load times and instantaneous page loads thanks to features like code splitting, PRPL pattern, and Asset Optimization.
  • SEO-Friendly
    GatsbyJS generates static HTML, which helps search engines to index your site more effectively. Additionally, you have fine-grained control over metadata and other SEO optimizations.
  • Rich Plugin Ecosystem
    GatsbyJS boasts an extensive plugin ecosystem that covers a wide array of functionalities such as sourcing data from CMSs, adding analytics, integrating with various APIs, and much more.
  • Strong Community Support
    Gatsby has a robust and active community that provides ample documentation, tutorials, and support to help you get started and troubleshoot issues.
  • Secure and Scalable
    Since Gatsby sites are static, they are inherently more secure against traditional web-based vulnerabilities and can be scaled easily by deploying to a CDN.

Possible disadvantages of GatsbyJS

  • Build Time
    For larger sites, build times can become noticeably long as Gatsby rebuilds the entire site. This can be a bottleneck for frequent updates.
  • Less Suitable for Dynamic Content
    Since Gatsby generates static pages, it's less suited for applications that require real-time data updates or dynamic content unless they are integrated with client-side JS or third-party services.
  • Initial Setup Complexity
    Getting started with Gatsby can be complex for beginners unfamiliar with React and GraphQL, as it requires knowledge of these technologies.
  • GraphQL Learning Curve
    A significant part of customizing and extending Gatsby sites involves GraphQL queries, which can be a barrier for developers who are not yet familiar with GraphQL.
  • Plugin Quality Variability
    While Gatsby has a rich plugin ecosystem, the quality and maintenance of plugins can vary, requiring developers to vet the plugins they choose to integrate into their projects.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

GatsbyJS videos

The Great Gatsby - Movie Review by Chris Stuckmann

More videos:

  • Review - The Great Gatsby movie review
  • Review - The Ultimate Gatsby Moving Rubber Review!

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to GatsbyJS and Zendesk)
CMS
100 100%
0% 0
Customer Support
0 0%
100% 100
Blogging
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using GatsbyJS and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GatsbyJS and Zendesk

GatsbyJS Reviews

Top JavaScript Frameworks in 2025
Gatsby JS is a free, open-source, React-based framework that is used to create static websites. It has a great ecosystem of plugins that serve various needs like sourcing data from CMSs, integrating tools, managing images using lazy loading, and more.
Source: solguruz.com
Top 10 Next.js Alternatives You Can Try
Gatsby allows you to add plugins with versatile functions and customization to increase your efficiency when developing websites. Here, you can use multiple styling approaches like Sass and CSS-in-JS library solutions to build web pages more smoothly. Moreover, using Gatsby as an alternative to Next.Js provides you with a complete learning guide to enhance your developing...
20 Next.js Alternatives Worth Considering
A React-based maestro, Gatsby transforms the way sites come to life by hooking into a rich set of data sources. Picture this: a web that’s blazing fast, where your creations go live almost before you hit ‘publish’. That’s Gatsby for you. Inside its engine, it’s got GraphQL superpowers, making data dancing across your pages a breeze.
10 Best Next.js Alternatives to Consider Today
A React-based framework, Gatsby excels in crafting static websites renowned for their exceptional performance. Leveraging GraphQL, Gatsby efficiently pulls data from diverse sources, empowering developers to build dynamic, data-driven websites effortlessly. Its expansive plugin ecosystem allows seamless integration with various data providers, content management systems...
20 Best JavaScript Frameworks For 2023
Gatsby lets users pull data from any data source imaginable – CMS like WordPress, Drupal, Netlify, Contentful, etc., or APIs, databases, or simple markdown. Unlike Next.js, which we discussed above, Gatsby does not perform server-side rendering. Instead, it generates HTML content on the client side during build time. As a result, Gatsby delivers blazing-fast performance,...

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, GatsbyJS should be more popular than Zendesk. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GatsbyJS mentions (16)

  • React SEO: How to Build Search-Friendly Pages in React
    The most famous frameworks for developing SSR applications are Gatsby and Next.js. Although there are differences between them, their main goal is similar: to allow next-generation web applications to remain blazing-fast. - Source: dev.to / about 2 months ago
  • External content for GatsbyJS
    If you enjoy React and want a standard-compliant and high performance web, you should look at GatsbyJS. - Source: dev.to / 10 months ago
  • Replatforming from Gatsby to Zola!
    Since around 2019 I have used Gatsby as my static site generator. Its plugin system makes it super feature extensible. It uses React under the hood which makes components easy to write and has tons of community support. Once I had a Gatsby site styled and running, publishing blog posts is fairly trivial:. - Source: dev.to / about 1 year ago
  • Build a Documentation Website with Gatsby in 10 Mins
    Smooth DOC is a ready-to-use Gatsby theme to create a documentation website. Creating a pro-quality website like this one takes weeks. Smooth DOC saves you time and lets you focus on the content. - Source: dev.to / over 1 year ago
  • Where to begin?
    I'd start with learning HTML and CSS first, then Javascript after those. There are a lot of free online resources for learning those. For websites, I use jekyll which is a great way to start off because there are a lot of community website templates that you can customize, which is great for beginners and learning. Then I'd recommend learning/moving to React. The Gatsby website generator would be good for React... Source: over 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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What are some alternatives?

When comparing GatsbyJS and Zendesk, you can also consider the following products

Jekyll - Jekyll is a simple, blog aware, static site generator.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hugo - Hugo is a general-purpose website framework for generating static web pages.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!