Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   Competitors: HelpScout, Zendesk

   Pros:    Straightforward|Free basic plan

   Cons:    Missing a feature

Xdebug Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: almost 3 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago

Xdebug mentions (22)

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  Xdebug: A powerful debugging and profiling tool for PHP, Xdebug allows you to step through your code line by line, inspect variables at runtime, and analyze performance bottlenecks. It's crucial for understanding how your application behaves and for efficiently troubleshooting issues. Install and Use Xdebug. - Source: dev.to / about 1 year ago

• Interactive debugging with Symfony Console

  I thought to myself, "Wouldn't it be clever if we could have an Xdebug-like step debugger for the evaluation engine? I know that Symfony Console has all the functionality I need for this...". - Source: dev.to / about 2 years ago

• Use XDebug for PHP Project Debugging

  XDebug is an indispensable debugging tool in PHP development, offering powerful features for breakpoint debugging, performance analysis, and code coverage. With XDebug, developers can set breakpoints in the code, inspect variable values, trace function call stacks, analyze performance bottlenecks, and greatly enhance PHP development efficiency and code quality. - Source: dev.to / about 2 years ago

• XDebug with WP-Setup

  WP Setup has been updated to version 1.1.0, introducing Xdebug support and allowing for easy generation of test coverage reports. - Source: dev.to / over 2 years ago

• Maximizing Laravel's potential: Strategies for high-performance optimization

  Code profiling: Code profiling involves measuring the performance of your code by analyzing the execution time and memory usage of specific functions or methods. You can use a tool like Xdebug or Blackfire to perform code profiling on your Laravel application. To use Blackfire, ensure that your environment meets the following requirements:. - Source: dev.to / over 2 years ago