Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
WidgetStack.ai
Dialogflow
Intercom
Quidget AI
ChatBot
Landbot
Tidio
Pylon
WidgetStack is a no-code platform that lets businesses create and deploy AI agents (chatbots) trained on their own content, automate workflows, and integrate with business toolsโall in minutes.
โธป
๐ Core Functions 1. AI Agent Creation โข Build intelligent chatbots/agents without coding. โข Train them on your documents, websites, or YouTube videos so they give accurate, business-specific answers. 2. Workflow Automation โข Use a drag-and-drop builder to set up custom workflows. โข Example: If a visitor asks about booking โ the agent triggers Calendly. If they ask about payment โ Stripe checkout launches. 3. Instant Deployment โข Copy one embed code โ paste it on your site โ your AI agent is live in under a minute. 4. Integrations โข Works with tools you already use: Stripe, Calendly, Zapier, Slack, Bland AI, etc. โข Lets your AI agent book meetings, collect payments, send notifications, and more. 5. Analytics & Insights โข Track conversations, usage, and customer interactions. โข Identify what people ask most and optimize your agent or workflows accordingly.
Freshdesk WidgetStack.aiFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Dialogflow - Conversational UX Platform. (ex API.ai)
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Quidget AI - Build AI agents that actually help โ not just chat. Quidget handles support, sales, or internal questions 24/7, speaks 45+ languages, and hands off to your team when needed. Train it on your content โ no code, live in 2 minutes.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support