Software Alternatives, Accelerators & Startups

Freshdesk VS TanStack Table

Compare Freshdesk VS TanStack Table and see what are their differences

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Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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TanStack Table logo TanStack Table

Headless UI for building powerful tables & datagrids with TS/JS, React, Solid, Svelte and Vue
  • Freshdesk
    Image date //
    2025-10-07
  • TanStack Table Landing page
    Landing page //
    2023-09-03

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

TanStack Table features and specs

  • Performance
    TanStack Table is designed for high performance, capable of handling large datasets efficiently through features like virtualized scrolling, which only renders visible rows.
  • Customization
    Provides extensive customization options for UI and behavior, allowing developers to tailor the table to specific needs with hooks and plugins.
  • Lightweight
    The core library is minimal and can be extended with plugins, making it lightweight by default and allowing developers to include only the features they need.
  • Headless Design
    Being headless, TanStack Table focuses solely on offering functionality, leaving the implementation of styles and appearance completely to the developer, which provides flexibility.
  • Community and Documentation
    The library has an active community and comprehensive documentation, which helps developers quickly understand and implement features.

Possible disadvantages of TanStack Table

  • Complexity
    With its headless nature and high level of customization, there can be a steep learning curve for developers unfamiliar with its approach or those new to React.
  • Lack of Built-in Styles
    Since it does not include built-in styles or components, additional work is required to implement design aspects, which may be a drawback for projects that need a quick setup.
  • React Dependency
    It is specifically designed for React, which makes it unsuitable for projects built with other frameworks.
  • Fragmentation
    Due to its plugin-based architecture, essential features can sometimes depend on third-party solutions, leading to possible fragmentation or inconsistency in updates and support.

Analysis of Freshdesk

Overall verdict

  • Freshdesk by Freshworks is considered a good customer support software by many users.

Why this product is good

  • User-Friendly Interface: Freshdesk offers an intuitive and easy-to-navigate interface that simplifies customer support management.
  • Scalability: It provides solutions suitable for small businesses to larger enterprises, offering scalability as business needs grow.
  • Rich Features: The software comes with a wide array of features such as ticketing, automated workflow, self-service portals, and multi-channel communication.
  • Integration Capabilities: Freshdesk integrates seamlessly with a variety of third-party applications, enhancing its functionality and adaptability.
  • Affordability: Compared to other customer support platforms, Freshdesk offers competitive pricing with a range of plans to suit different budgets.
  • Positive Customer Reviews: Many users highlight Freshdeskโ€™s customer support and consistent performance as strong points.

Recommended for

  • Small to Medium-sized Businesses: Due to its cost-effectiveness and scalability, Freshdesk is well-suited for SMEs.
  • Customer Support Teams: For teams aiming to streamline their support operations with a reliable ticketing system.
  • Businesses Requiring Multi-Channel Support: Companies that need to manage inquiries from multiple communication channels efficiently.
  • Startups: Offers the necessary tools without overwhelming complexity, making it ideal for growing teams.

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

TanStack Table videos

No TanStack Table videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Freshdesk and TanStack Table)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Design Tools
0 0%
100% 100

User comments

Share your experience with using Freshdesk and TanStack Table. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and TanStack Table

Freshdesk Reviews

  1. Brian Howard
    ยท Owner at BarSight ยท
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    ๐Ÿ Competitors: HelpScout, Zendesk
    ๐Ÿ‘ Pros:    Straightforward|Free basic plan
    ๐Ÿ‘Ž Cons:    Missing a feature

A simpler Freshdesk alternative for lean support teams
Freshdesk supports Freddy AI Agent, Copilot, and Insights, but the pricing page also shows limited included sessions and separate add-on mechanics. If your team later wants chat or a fuller omnichannel setup, Freshchat and Freshdesk Omni create another set of plan comparisons.
Source: muninx.com
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If youโ€™re in the market for help desk software, youโ€™ve probably heard of Freshdesk โ€” or maybe youโ€™re already using it. Whatever the case, you might not be aware of how Freshdeskโ€™s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com

TanStack Table Reviews

Using AG Grid in React: Guide and alternatives
Implementing pagination can be a little trickier. But one of the benefits of TanStack Table is that we have complete control over the functionality. Letโ€™s implement server-side pagination with TanStack Table and see how it works.
The Best React Data Grid/Table Libraries with Material Design in 2023 - MRT Blog
The main advantage of this project is that it is also built on top of TanStack Table v8 (formerly known as React Table) and TanStack Virtual v3 (formerly known as React Virtual), which are powerful headless UI libraries for efficiently rendering react table components with virtualization. This also means the the APIs to customize the behavior of the table are standardized...
Best Free and Open-Source JavaScript Data Grid Libraries and Widgets
The TanStack Table library is a modern and up-to-date library for creating powerful tables and data grids. This is actually a headless library, so it won't ship with components, markup, or styles.

Social recommendations and mentions

Based on our record, Freshdesk should be more popular than TanStack Table. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
View more

TanStack Table mentions (6)

  • Building a Google Sheetsโ€“Like Table Component with TanStack Table, Zod, and ShadCN/UI
    TanStack Table for the core table logic. - Source: dev.to / over 1 year ago
  • What are headless UI libraries?
    UI libraries aside, the whole headless rave has spread to packages and libraries for standalone components, headless text editors like Tiptap and Platejs, headless table components like Tanstack table, and more out there to explore. - Source: dev.to / over 2 years ago
  • Task tracker application using NextJS and SurrealDB
    To create the task table I have used [@tanstack/react-table](https://tanstack.com/table/v8) as it has many features like searching, pagination, sorting, and filtering. As it is a Headless table library it handles most of the complex tasks on its own. - Source: dev.to / over 2 years ago
  • React Ecosystem inย 2024
    If you're looking for information about tables in React, you can explore the TanStack Table documentation for version 8 at tanstack.com/table/v8. TanStack Table is a headless UI library that allows you to build powerful tables and datagrids in various frameworks like TS/JS, React, Vue, Solid, and Svelte while retaining control over markup and styles. The documentation will provide you with detailed information on... - Source: dev.to / almost 3 years ago
  • โšก Best Open Source React framework and libraries for Building Enterprise B2B apps
    Refer to TanStack Table documentation. - Source: dev.to / almost 3 years ago
View more

What are some alternatives?

When comparing Freshdesk and TanStack Table, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AG Grid - The best HTML5 datagrid in the world

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MUI X Data Grid - A fast and extensible React data table and React data grid, with filtering, sorting, aggregation, and more.

LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mantine - React library, 60+ hooks and components with dark theme support and focus on accessibility