Freshdesk VS Stackbit
Compare Freshdesk VS Stackbit and see what are their differences
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Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
Stackbit
Divjoy
Hosted.MD
AppSeed.us
Forestry
Sanity.io
Docpress
MDX.one
Freshdesk StackbitFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Stackbit. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
Similar is https://stackbit.com/. I've used it to make my React website visually editable so my marketers could have a WYSIWYG. - Source: Hacker News / about 4 years ago
Let's face it, developing sites and maintaining them is hard. I tried Stackbit, Netlify CMS and even Jamstack. - Source: dev.to / over 4 years ago
If you are looking for a Jamstack builder that still offers a lot of customization room, I suggest looking at Stackbit. They provide a visual builder, and your code lives in GitHub, and you can choose your favorite SSG and deployment platform. You can select the Planty theme. It comes prebuilt with Snipcart, a custom shopping cart. Source: almost 5 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Divjoy - The React codebase generator.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Hosted.MD - With hosted.md, you can publish Markdown online without setting up servers, configuring a CMS, or dealing with complicated tools.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
AppSeed.us - Full-Stack App Generator that allows you to choose a visual theme and apply it on a Full-Stack in just a few minutes.