Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Simple.css Framework Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago

Simple.css Framework mentions (4)

• Why Tailwind Won (And What That Means for Traditional CSS) 🐍

  Plain CSS or a minimal framework like Pico or Simple.css will serve you better. Don't introduce complexity you don't need. - Source: dev.to / 6 months ago

• 10 Amazing Classless CSS Frameworks to Check Out

  Website: Website GitHub Repo: GitHub Repo. - Source: dev.to / over 1 year ago

• Show HN: HTML for People

  > The decision to skip CSS by depending on https://simplecss.org/ is smart I was always a little disappointed with how most web browsers choose to render HTML pages that had no explicit styling information. I'm not necessarily saying web browsers should have defaults as opinionated as simple.css, but the default page margins, padding, text styles, headings, etc that they picked aren't particularly attractive.... - Source: Hacker News / almost 2 years ago

• Show HN: HTML for People

  This is great. The decision to skip CSS by depending on https://simplecss.org/ is smart - CSS is a whole other thing, and having that on top of basic HTML would be pretty intimidating. I did worry a bit about https://htmlforpeople.com/zero-to-internet-your-first-website/ - "Step 1. Create a folder on your computer" - because apparently a large number of people these days don't understand files and folders at all!... - Source: Hacker News / almost 2 years ago