Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
Queue-it
Skiplino
Qminder
QLESS
Google Cloud CDN
Oobeo Valet
Earlyone
Linesaver.co
Queue-it helps in high-demand and limited-supply situationsโlike sneaker releases, ticket on-sales, or government registrationsโthat can easily overwhelm a website or app. In these high-demand situations, online visitors are redirected to a customizable waiting room and then throttled back to the website or app. In the case of scheduled sales or registrations, organizations can create a scheduled waiting room that holds early visitors on a countdown page and randomizes them just like a raffle once the sale or registration begins, giving everyone an equal chance. Later visitors are then added to the end of the line on a first-come, first-served basis. Queue-it's virtual waiting room can also guard against traffic overload 24/7, working as a safety net by constantly monitoring traffic inflow and only activating the waiting room when traffic exceeds the configured thresholds. By controlling online traffic, Queue-it's virtual waiting room lets organizations control their online experience. They capture sales, deliver seamless user experiences, ensure fairness, and protect brand reputation.
Freshdesk Queue-itFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Queue-it might be a bit more popular than Freshdesk. We know about 15 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
There's a whole business for bad performing websites that need to limit visitors! https://queue-it.com/. - Source: Hacker News / about 2 years ago
Hello, I've been frequently archivng the Bungie Store as part of a wiki project for a few years now, but recently the website began acting strangle. The store has a queue system which it usually only deploys once a year (using the service Queue-It) to combat latency and bots. This has never been an issue when backing up the site using Wayback Machine before, as recently as October 4th, 2023. However, earlier this... Source: almost 3 years ago
They're using https://queue-it.com/ . Source: about 3 years ago
Sigh, they're using the same bandwidth rationing service as Ticketmaster: https://queue-it.com/. Source: over 3 years ago
Not that I donโt think it can be done, but the waiting room tech probably doesnโt want to support it. https://queue-it.com/ is where we were all sent. Source: over 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Skiplino - Queue management system software for queuing customers and gather their feedbacks, monitor real-time information and speed of services.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Qminder - Qminder works the way it sounds: It helps a company mind its queues.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
QLESS - QLESS offers queue management software solution.