Freshdesk VS PostLake.dev
Compare Freshdesk VS PostLake.dev and see what are their differences
AI agents that spec, build, test, and ship code โ with voice chat, deep GitHub integration, and zero LLM markup.
sponsored
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
PostLake.dev
PostPeer.dev
Postiz
Outstand
Auto-Hashtag API
Ayrshare
Hootsuite
Interlinked
PostLake is the social media API for AI agents.
Publish, schedule and measure social content across every major network through one API, with a consistent response format your software can reason over.
PostLake is built for autonomous agents, not just humans calling an API. Safe retries prevent accidental double-posts, errors are structured so agents can understand what went wrong, and permissions let you control which accounts and networks an agent can access.
Connect PostLake directly to Claude, ChatGPT, Cursor and other AI assistants through MCP, or integrate with your own applications and agents using the REST API.
PostLake supports X, LinkedIn, Instagram, TikTok, Facebook, Threads, Bluesky, YouTube and Pinterest.
Use PostLake to build AI social media agents, scheduling tools, cross-platform analytics dashboards, agency software and automated content workflows without maintaining separate integrations for every social network.
Freshdesk PostLake.devFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: almost 3 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
PostPeer.dev - Social media posting API for cross-platform posting and scheduling
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Postiz - Streamline your social media with Postiz. Schedule posts, analyze performance, and manage all accounts in one place.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Outstand - The only content management system for Independent Reps that matters.